Benisabel Sanchez
Lauderdale Lakes,FL
Summary
Dynamic manager with proven success at F&G Market, enhancing customer satisfaction through effective service and conflict resolution. Skilled in team leadership and inventory management, I consistently optimized scheduling and maintained operational efficiency. Recognized for building strong customer relationships and fostering a positive work environment, ensuring high-quality service delivery.
Overview
15
15
years of professional experience
Work History
Manager
F&G Market/ E&G Market
Miami, FL
06.2017 - 04.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Optimized employee scheduling, balancing workload while maintaining excellent service levels.
- Replenished inventory regularly.
- Enhanced customer satisfaction through effective service.
- Communicated with vendors to place orders.
- Help employees to ease work load
Cashier
F&G Market
Miami, FL
06.2014 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cafeteria Worker
F&G Market
Miami, FL
06.2010 - 06.2014
- Make and serve coffee
- Ensured cleanliness of the work environment.
- Cook pastries and prepare food and make sure they are always fresh
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Shift scheduling
- Multitasking
- Attention to detail
- Adaptability and flexibility
- Positive attitude
- Excellent communication
- Organizational skills
- Team development
- Customer relationship management
- Active listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Manager
F&G Market/ E&G Market
06.2017 - 04.2025
Cashier
F&G Market
06.2014 - 06.2017
Cafeteria Worker
F&G Market
06.2010 - 06.2014