Benita Ayebo

• Greeted guests and provided exceptional customer service in a fast-paced salon environment

• Scheduled, confirmed, and managed client appointments using booking software

• Educated guests on waxing services, memberships, and retail products

• Processed payments, handled cash register operations, and balanced transactions

• Maintained cleanliness and organization of the front desk and lobby area

• Assisted in resolving guest concerns professionally and efficiently

• Supported sales goals by promoting memberships, packages, and skincare products

• Communicated effectively with estheticians and team members to ensure smooth daily operations

• Managed phone calls, emails, and client inquiries in a friendly and professional manner

• Helped create a welcoming environment that encouraged client satisfaction and retention

• Efficiently prepared beverages to meet customer orders, achieving substantial improvements in service speed and satisfaction.
• Worked alongside team members to streamline workflow during peak hours, leading to noticeable results in order accuracy and efficiency.
• Maintained inventory levels and executed daily stock checks, ensuring product availability while minimizing waste.

• Engaged customers with product knowledge, driving sales and enhancing overall shopping experiences.
• Implemented effective merchandising strategies, leading to noticeable increases in product visibility and customer engagement.
• Collaborated with team members to optimize inventory management, ensuring product availability and reducing stock discrepancies.
• Developed personalized customer interaction techniques, fostering loyalty and encouraging repeat business.