Summary
Overview
Work History
Education
Skills
Timeline
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Benita Mays

BROOKLYN,New York

Summary

Accomplished Bartender Supervisor with a proven track record at The Moxy/TAO, enhancing customer satisfaction and streamlining operations. Skilled in menu development and workplace safety, adept at task delegation and resolving complaints efficiently. Demonstrated ability to train staff and improve service quality, contributing to a significant increase in regular clientele.

Overview

9
9
years of professional experience

Work History

Bartender Supervisor

The Moxy/TAO
06.2021 - 11.2023

Preparing drinks and food for customers, stocking bar area, preparing register

  • Performed opening and closing duties, printing sales reports, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Bartender/Waitress

The Montrose
07.2020 - 05.2021

Prepared and served drinks and food to customers, opened and closed bar/registers, received and ordered

supplies to keep bar stocked, promoted bar specials, prevented customers from excessive drinking. Provided a

great welcoming environment and gained regular clientele

Sales Associate

Express Clothing
12.2017 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Bartender/Waitress

333 Lounge
10.2019 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Political Intern

SEIU Local 32BJ
03.2015 - 08.2015
  • Monitored developments in legislation pertinent to the campaign''s focus areas, ensuring up-to-date information was available for team members.
  • Demonstrated adaptability and flexibility in adjusting to changing priorities and demands within the fast-paced campaign environment.
  • Enhanced campaign outreach by organizing and executing voter registration drives.
  • Facilitated connections between the campaign and influential community leaders by attending networking events.

Education

No Degree - Medical Assisting

Star Career Academy - New York
New York, NY

High School Diploma -

Bayard Rustin Educational Complex
Manhattan, NY
06.2010

Skills

  • Task Delegation
  • Menu development
  • Workplace Safety

Timeline

Bartender Supervisor

The Moxy/TAO
06.2021 - 11.2023

Bartender/Waitress

The Montrose
07.2020 - 05.2021

Bartender/Waitress

333 Lounge
10.2019 - 03.2020

Sales Associate

Express Clothing
12.2017 - 06.2020

Political Intern

SEIU Local 32BJ
03.2015 - 08.2015

No Degree - Medical Assisting

Star Career Academy - New York

High School Diploma -

Bayard Rustin Educational Complex
Benita Mays