Benito Mendoza
Pasadena
Summary
Experienced technician with a solid foundation in equipment installation and maintenance. Recognized for efficient project coordination and technical analysis, leading to improvements in service quality and reliability. Ready to leverage expertise for impactful contributions in a field service role.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Field Service Technician
SLB
Houston
06.2011 - Current
- Led field service teams in equipment installation and maintenance.
- Trained new technicians on safety protocols and operational procedures.
- Diagnosed technical issues using diagnostic tools and software systems.
- Coordinated service visit schedules with clients, ensuring timely resolution of inquiries.
- Developed maintenance schedules to ensure optimal equipment performance.
- Collaborated with engineering teams to improve product reliability and efficiency.
- Conducted site inspections to assess equipment condition and service needs.
- Built strong customer relationships through proactive communication to address service needs.
- Mentored and trained new employees on processes, flow and safety procedures.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Estimated project labor and material costs, clearly communicating value to clients.
Machinist/Senior Field Technician
United Valve
Houston
01.2006 - 05.2011
- Set up machine tools and fixtures for production runs, optimizing workflow and ensuring quality standards.
- Interpreted blueprints and technical drawings to ensure accuracy in fabrication tasks.
- Trained junior machinists on equipment operation and safety protocols to enhance team competency.
- Inspected finished products for quality and compliance with specifications.
- Replaced worn cutting tools to maintain production efficiency.
- Calculated dimensions and tolerances using knowledge of mathematics and instruments such as micrometers or vernier calipers.
- Operated hand tools, drill presses, riveting machines and tap burners to safely produce projects.
Education
High School Diploma -
La Marque High School
Houston, TX06-2004
Skills
- Equipment installation
- Technical diagnosis & analysis
- Field repairs
- Electrical systems
- Quality inspection
- Site assessment
- Maintenance scheduling
- Cost estimation
- Project coordination
- Safety training
- Problem solving
- Process improvement
- Team leadership
- Customer relationship management
- Prioritization and time management
- Effective communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Certified Machinist
- Certified Advanced Valve Specialist
- Certified Inspector
Timeline
Lead Field Service Technician
SLB
06.2011 - Current
Machinist/Senior Field Technician
United Valve
01.2006 - 05.2011
High School Diploma -
La Marque High School