BENITO VARGAS JR
Hialeah
Summary
Client Services Specialist with extensive experience in transaction processing and regulatory compliance at Abbey Ajayi Constitutional Tax Collector. Demonstrated success in enhancing customer satisfaction through effective communication and problem-solving. Recognized for maintaining accurate records and training team members, contributing to operational efficiency and adherence to state regulations.
Overview
23
23
years of professional experience
Work History
Title Clerk
DSN
Palm Beach, FL
03.2026 - Current
- Processed vehicle titles efficiently, ensuring compliance with state regulations and company policies.
- Assisted customers in completing title applications, providing clear guidance throughout the process.
- Verified accuracy of documentation to prevent errors and ensure timely processing of titles.
- Maintained organized records of title transactions, facilitating easy retrieval and audit readiness.
CLIENT SERVICES SPECIALIST SENIOR
Abbey Ajayi Constitutional Tax Collector
Plantation, FL
01.2025 - 02.2026
- Processed transactions for in-person clients regarding vehicle/vessel registration and titling.
- Executed driving tests and VIN checks to verify vehicle authenticity.
- Maintained accurate records of all transactions within database system.
- Performed receptionist and cashier functions, achieving daily cash till accuracy.
- Inspected paperwork for compliance with state regulations and ensured completeness.
- Collaborated with departments for timely completion of paperwork and resolution of discrepancies.
- Explained procedures for vehicle titling, ownership transfer, and registration to customers.
- Utilized online databases for vehicle history research when necessary.
RTT SPECIALIST SENIOR
Broward County Records, Taxes and Treasury
Plantation, FL
06.2019 - 01.2025
- Conducted research on vehicle history using online databases as needed.
- Handled incoming customer calls regarding vehicle titling and registration renewals.
- Maintained precise transaction records within database system.
- Collaborated with departments to ensure timely paperwork completion.
- Monitored vehicle registration expiration dates and contacted clients prior to renewals.
- Prepared reports including monthly sales summaries and weekly transaction lists.
- Processed customer payments efficiently through cash registers and credit card machines.
- Performed clerical duties such as data entry, photocopying, and correspondence preparation.
TITLE CLERK/SUPERVISOR
First Broward Auto Tag
Ft Lauderdale, FL
08.2003 - 06.2019
- Executed data entry of vehicle information for registration purposes.
- Maintained comprehensive transaction records within a computer database.
- Resolved discrepancies between loan documentation and vehicle titles efficiently.
- Verified accuracy and completeness of title documents before transaction closure.
- Processed applications for new, transferred, and duplicate titles promptly.
- Facilitated customer inquiries regarding title information with effective communication.
- Trained new employees on company policies, enhancing overall team competency.
- Managed paperwork to transfer vehicle ownership titles for various sales types.
Education
High School Diploma - undefined
Hialeah Senior High School
Hialeah, FL06.2003
Skills
- Transaction processing and data entry
- Cash handling and payment processing
- Record maintenance and regulatory compliance
- Problem solving and attention to detail
- Customer service and client relations
- Outbound calling and order processing
- Team collaboration and training
- Vehicle registration
LANGUAGES
Spanish: Native/ Bilingual
Timeline
Title Clerk
DSN
03.2026 - Current
CLIENT SERVICES SPECIALIST SENIOR
Abbey Ajayi Constitutional Tax Collector
01.2025 - 02.2026
RTT SPECIALIST SENIOR
Broward County Records, Taxes and Treasury
06.2019 - 01.2025
TITLE CLERK/SUPERVISOR
First Broward Auto Tag
08.2003 - 06.2019
High School Diploma - undefined
Hialeah Senior High School