Be’Niya Daise
Kissimmee
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Sales Associate
Peppa Pig theme park
Winterhaven
04.2024 - 12.2024
- Collected payments and provided accurate change.
- Tracked sales performance metrics to identify trends in market place.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered customer inquiries regarding product features, pricing, and availability.
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Handled returns and exchanges according to company policies.
Server
Carrabba’s Italian Grill
Winterhaven
01.2022 - 04.2024
- Made friendly conversation with customers to provide enjoyable bar experience.
- Provided exceptional service to high volume of daily customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- extensive knowledge of our menus in passion for our food and beverage
- Explained menu items, describing ingredients and cooking methods upon request.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven 05-2022
Skills
- Sales tracking
- Cash handling
- Product knowledge
- Customer assistance
- Inventory management
- Visual merchandising
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
Timeline
Sales Associate
Peppa Pig theme park
04.2024 - 12.2024
Server
Carrabba’s Italian Grill
01.2022 - 04.2024
High School Diploma -
Winter Haven Senior High School