Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Acquaye

1472 Key Pkwy,MD

Summary

Adept at optimizing delivery routes and enhancing customer satisfaction, my tenure at Amazon showcased my ability to navigate congested areas safely and maintain a positive attitude in a high-paced environment. Leveraging GPS technology and exceptional time management, I consistently met tight deadlines, underscoring my dependability and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Amazon
01.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
  • Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Inspected load security and checked for damages.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Filled out load paperwork and DOT-mandated log books.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Education

GED -

Frederick High School
Frederick, MD
01.2020

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving
  • Time management skills
  • GPS and route planning
  • GPS Operation

Timeline

Delivery Driver

Amazon
01.2022 - Current

GED -

Frederick High School

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Benjamin Acquaye