Benjamin Allen
Novi
Summary
Dedicated, community-oriented professional with a strong work ethic and a passion for public service, committed to making a positive impact on the lives of others. Grounded in the belief that hard work and dedication are keys to success, driven to pursue a fulfilling career in law enforcement to serve and protect the community. Completed two years of college coursework in criminal justice, enhancing qualifications and deepening understanding of the field. Authorized to work in the U.S. for any employer, ready to contribute skills and knowledge to a dynamic law enforcement team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Service Aide
Village of Milford
Milford, MI
11.2025 - Current
- Handled non-emergency phone inquiries, ensuring accurate direction to the correct extension or dispatch for prompt assistance.
- Oversaw monitoring and operation of lein terminal systems.
- Managed entry of warrants and facilitated processing of ppos and di-177/93s.
- Organized and scheduled warrant pickups and meetings to streamline law enforcement operations.
- Maintain LEIN file system
- Employed Microsoft Word for document formatting and Excel for data management to support operational efficiency.
- Addressed citizen inquiries and concerns, fostering a positive service environment.
Police Cadet
City of Farmington Hills
Farmington Hills, MI
04.2024 - 11.2025
- Addressed inquiries and resolved issues for the public through effective phone and in-person assistance.
- Conducted interviews with crime victims to gather detailed accounts of incidents.
- Documented civil, misdemeanor and felony reports with a focus on accuracy and detail.
- Managed logistics of prisoner accommodations, ensuring safety and security during the lodging process.
- Oversaw utilization of LEIN/CLEMIS/CAD terminal, guaranteeing proper documentation and safeguarding sensitive information.
- Coordinated and executed community outreach activities aimed at building relationships and promoting awareness throughout the community.
- Facilitated coordination with county jail for efficient prisoner transfer and lodging arrangements.
- Collaborated with officers on investigations, gathering evidence and preparing reports for case follow-up.
- Mentored new cadets, sharing knowledge of procedures and best practices to enhance their training experience.
Police Cadet
City of Novi
Novi, MI
10.2022 - 04.2024
- Managed non-emergency phone call responses and directed inquiries to appropriate extensions.
- Documented comprehensive civil and crash reports to ensure accurate incident analysis.
- Engaged with community members at front desk, delivering prompt responses to questions related to legal issues and resources.
- Oversaw lodging arrangements and supervision of prisoners.
- Cultivated relationships with community members during daily interactions and events to enhance community involvement.
- Acquired proficiency in law enforcement systems, including LEIN and CAD.
- Filed records and provided recordkeeping duties.
- Assisted in maintenance of police facilities and vehicles.
Host
Erickson Living
Novi, MI
06.2019 - 06.2022
- Recognized for exemplary customer service and leadership skills, resulting in promotion from server to host.
- Oversaw large party management, coordinating guest seating and ensuring seamless dining service operations.
- Oversaw onboarding processes for new hires to enhance team integration. Supervised staff to promote productivity and collaboration. Cultivated a positive work environment that encouraged employee engagement.
- Managed dining reservations, optimizing seating arrangements for efficiency and guest satisfaction.
- Coordinated with kitchen staff to ensure timely service and address special dietary needs effectively.
- Trained new hosts on company standards and customer service protocols to enhance team performance.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Team Member
Emagine Entertainment
Novi, MI
06.2021 - 09.2021
- Provided versatile support across departments, including cashiering, cooking, and custodial tasks.
- Facilitated outstanding customer interactions to create a welcoming environment for all guests.
- Demonstrated flexibility by adapting swiftly to multiple roles, including concessions and ushering.
- Assisted in daily operations to ensure smooth guest experiences.
- Collaborated with team members to maintain cleanliness and organization throughout the facility.
- Trained new employees on operational procedures and safety protocols.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate's degree - Criminal Justice
Oakland Community College
Auburn Hills, MI05.2025
High school diploma - undefined
Novi High School
Novi, MI05.2022
Skills
- Front desk
- Computer Networking
- Customer service
- CLEMIS/CAD Operations
- LEIN Operations and LEIN TAC
- Communication skills
- Computer skills
- Law Enforcement
- Microsoft Products
- Completed Google Cybersecurity training
Accomplishments
- Achieved the Freedom Award from Trail Life USA - A direct equivalent to the Boy Scouts Eagle Scout Award
Certification
- Traffic Control - Present
- Training in directing and controlling traffic for events, power outages, and emergency situations.
- CLEMIS/TALON Certification - Present
- Google Cybersecurity Certification - August 2025 to Present
- Completed the full Google Cybersecurity course and received a certificate in cybersecurity.
- Google Cybersecurity Certificate - August 2025 to Present
- Horizon Award - May 2018 to Present
- My scouting program's second highest award level, showing above average leadership skills, along with the knowledge of basic and advanced survival techniques.
- LEIN certification - November 2025 to November 2027
- Certified in LEIN operations
- CPR Certification - May 2024 to May 2026
- Trained in CPR and basic medical response.
- Driver's License
Languages
French - Beginner
English - Fluent
Timeline
Police Service Aide
Village of Milford
11.2025 - Current
Police Cadet
City of Farmington Hills
04.2024 - 11.2025
Police Cadet
City of Novi
10.2022 - 04.2024
Team Member
Emagine Entertainment
06.2021 - 09.2021
Host
Erickson Living
06.2019 - 06.2022
High school diploma - undefined
Novi High School
Associate's degree - Criminal Justice
Oakland Community College