Dedicated and highly motivated professional driven by a passion for embracing new challenges. Known for an unwavering work ethic, exceptional adaptability, and outstanding interpersonal skills. Adept at working independently and rapidly acquiring new skills.
Overview
11
11
years of professional experience
Work History
Printer - DTG
Cold Cuts Merch
Hatfield, PA
10.2023 - Current
Ensured that production deadlines were met while maintaining quality standards.
Recorded details of each job including quantity produced, material used.
Developed new techniques to improve efficiency and productivity of workflow processes.
Business Relations Liaison
Bowtie Social
Philadelphia, PA
11.2022 - Current
Presented valuable service and product information to both existing and prospective customers, aiding them in their decision-making process.
Elevated productivity and customer service levels through the anticipation of client needs and the delivery of exceptional support.
Maintained meticulous records of customer interactions and transactions, ensuring comprehensive documentation of inquiries.
Social Studies Teacher
Lehigh Valley Charter High School For The Arts
Bethlehem, PA
08.2013 - 08.2023
Conducted comprehensive assessments of student performance, behavior, and social development, implementing strategies to support struggling students.
Successfully integrated technology into the classroom environment, fostering student engagement and diversifying instructional methods.
Cultivated and strengthened positive relationships with students, parents, and teaching staff, creating a harmonious learning environment.
Education
Bachelor of Science - Secondary Education - Social Studies
Pennsylvania State University
University Park, PA
05.2012
Skills
Exceptional Customer Service: Courteous and service-oriented mindset with a strong focus on customer satisfaction
Multitasking and Prioritization: Expert at efficiently managing multiple tasks and prioritizing them effectively
Building Trust and Loyalty: Proficient in establishing and nurturing relationships to foster trust and loyalty
Efficiency and Attention to Detail: Meticulous attention to detail combined with a knack for streamlining processes
Relationship Building: Skilled at creating and maintaining meaningful connections with individuals and clients
Communication Mastery: Strong verbal and written communication skills to convey ideas and information effectively
Creative Problem Solving: Proactive in identifying innovative solutions to complex issues
Issue and Complaint Resolution: Proficient in resolving problems and addressing customer concerns effectively
Continuous Learning: An avid learner who thrives on acquiring new knowledge and skills
Composure Under Pressure: Demonstrated ability to remain calm and professional in high-pressure situations
Software Proficiency: Expertise in Microsoft Office and Google Certified
Timeline
Printer - DTG
Cold Cuts Merch
10.2023 - Current
Business Relations Liaison
Bowtie Social
11.2022 - Current
Social Studies Teacher
Lehigh Valley Charter High School For The Arts
08.2013 - 08.2023
Bachelor of Science - Secondary Education - Social Studies
Pennsylvania State University
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