Benjamin Ashley
Hollywood,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Diplomat Ambassador
Hilton Worldwide Hotels
06.2023 - Current
- Greeted customers and clients to create welcoming atmosphere.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Established positive relationships with local business owners, leveraging those relationships to secure sponsorships.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Oilfield Floorhand
All Webb's Enterprises
11.2022 - 06.2023
- Provided assistance in assembly and disassembly of drilling rig and equipment.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Carried out general manual labor activities to aid site productivity.
- Moved or relocated materials and equipment required for drilling tool assembly to and throughout work site.
- Selected appropriate pumps, valves and associated equipment for productive drilling operations.
- Operated down-hole tools safely and responsibly, limiting risk.
- Adhered to operational safety and regulatory requirements by maintaining clean and hazard-free work space.
- Performed minor repairs on drilling equipment and tools to limit operational disruptions.
Order Fulfillment Associate
Home Depot
05.2021 - 11.2022
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Followed procedures at all times for personal and team safety.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Processed daily orders through multi-carrier manifest system.
- Trained new associates on basic and advanced shipment procedures.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Followed SOPs to avoid mix-ups and damages to orders.
- Followed procedures for control and distribution of completed products in line with shipment plans.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
- Addressed customer queries and complaints regarding orders to resolve issues, increase satisfaction and build trust.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Bachelor of Science - Aviation Maintenance
University of South Florida
Tampa, FL06.2026
High School Diploma -
South Broward High School
Hollywood, FL06.2022
Skills
- Dependable and Responsible
- Social Perceptiveness
- Good Telephone Etiquette
- Time Management
- Team Building
- Calm Under Pressure
- Decision-Making
- Organization
- Equipment Operations
- Repairs and Maintenance
- Mechanical Aptitude
- Strong Work Ethic
- Attention to Detail
Timeline
Diplomat Ambassador
Hilton Worldwide Hotels
06.2023 - Current
Oilfield Floorhand
All Webb's Enterprises
11.2022 - 06.2023
Order Fulfillment Associate
Home Depot
05.2021 - 11.2022
Bachelor of Science - Aviation Maintenance
University of South Florida
High School Diploma -
South Broward High School