Seasoned leader recognized for strong customer relationship management and financial oversight. Expertise in mentoring teams and enhancing operational processes to drive efficiency and satisfaction.
Overview
37
37
years of professional experience
Work History
CEO
Get There Enterprises LLC
New Orleans, Louisiana
01.2008 - 07.2021
Recruited, trained, mentored, and managed employees at all levels within the organization.
Developed strategies for improving customer service standards throughout the company.
Oversaw operational efficiency to optimize resource allocation and reduce costs.
Manager/Operations Supervisor
Louisiana Check Cashers
New Orleans, Louisiana
05.1984 - 06.2004
Oversaw daily operations and ensured compliance with state regulations.
Managed staff scheduling and coordinated training programs for new employees.
Developed and implemented customer service strategies to enhance client satisfaction.
Monitored cash flow and performed audits to maintain financial integrity.
Resolved customer inquiries and complaints efficiently to ensure positive experiences.