Benjamin Bell
New York State Department of Motor Vehicles
5
years of professional experience
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Driver Improvement Examiner
4 Months- Conducted driver improvement assessments and interviews to support evaluation of motorists’ driving history and adherence to New York State regulations.
- Reviewed driving records, accident reports, violations, and other documents to assist in determining necessary administrative actions.
- Communicated directly with the public regarding driver licensing requirements, restrictions, corrective measures, and safety expectations.
- Clarified laws, regulations, policies, and examination procedures in accessible terms to individuals with diverse levels of understanding.
- Maintained precise and confidential records utilizing computer systems and multiple databases.
- Entered, retrieved, and verified customer and driver information while supporting accuracy and compliance with established procedures.
- Evaluated documentation and information to provide fair, consistent, and policy-driven determinations.
Operations Executive( Hybrid )
9 Months- Execute financial strategies to maximize profitability for high-value assets while maintaining elite concierge-level service.
- Oversee fleet management for 20-30 luxury vehicles and executive SUVs, ensuring meticulous maintenance and safety protocol adherence.
- Negotiate high-value partnerships with insurers and fleet suppliers to achieve cost-efficient acquisitions.
- Streamline logistics and optimize pricing models using data-driven insights to enhance fleet efficiency.
Behavioral Health Case Manager
2 Years 4 Months- Managed non-emergency medical transportation and care coordination for residents, reducing hospital readmissions through thorough case management.
- Conducted clinical intake procedures, monitored vital signs (blood pressure/pulse), and administered medications.
- Applied de-escalation and crisis intervention techniques to ensure patient and staff safety during high-stress situations.
- Facilitated group therapy and treatment planning in collaboration with interdisciplinary medical teams.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
Behavior Technician
1 Year- Implemented individualized behavior intervention plans to support client development and progress.
- Conducted regular assessments to monitor client behaviors and adjust strategies accordingly.
- Developed and maintained detailed documentation of client progress and treatment outcomes for review.
- Utilized data collection tools to analyze behavior patterns, enhancing intervention effectiveness.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Used Kipu to document patient information, progress notes, and treatment plans.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Project Manager
1 Year 1 Month- Developed and initiated resource plans for over 150 properties, managing costs and monitoring performance metrics.
- Implemented new accounting procedures and operational methods to improve overall business efficiency.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated workshops and events to promote program visibility and participation.
Education
Master of Science - Health Administration
Bachelor of Science - Business Management & Finance
Skills
Healthcare Logistics: NEMT Fleet Management
Routing Optimization
Last-Mile Delivery.
Compliance & Admin: HIPAA/Healthcare Regulations
MHA Training
Insurance Negotiation.
Leadership: Team Development
P&L Oversight
Strategic Partnerships
Crisis Intervention.
Technical: Data Interpretation
SAP Transactions
Financial Forecasting
Advanced Excel.
Timeline
Driver Improvement Examiner
New York State Department of Motor Vehicles
06.2026 - CurrentRead More
Operations Executive( Hybrid )
Mx Transportation
05.2025 - 02.2026Read More
Behavioral Health Case Manager
Living Stones Recovery
08.2023 - 12.2025Read More
Behavior Technician
Living Stones Recovery
08.2022 - 08.2023Read More
Project Manager
One Eighty Home & Life Management
04.2021 - 05.2022Read More
Jacksonville State University
Bachelor of Science from Business Management & Finance
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Jacksonville State University
Master of Science from Health Administration
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