Benjamin Bianchin
Westmont,IL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
International Account Representative
Total Quality Logistics Inc.
01.2023 - 07.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Made over 100+ outbound calls per day.
FC Associate
Amazon
11.2021 - 01.2023
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Maintained compliance with company safety policies and called violations to attention of management.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Transported packed items onto delivery vehicles, updating tracking database once loaded.
Construction Supervisor
Prestige Renovations
01.2020 - 06.2021
- Supervised field crews to maximize quality and work efficiency.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
- Complied with safety protocols and enforced proper equipment and material usage.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
Warehouse Clerk
Neuco
09.2016 - 01.2020
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Completed cycle counts and monthly inventory.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Kept warehouse up to safety and health regulations at all times.
- Checked packages and merchandise for damage and notified vendors.
Professional Landscaper
Marks Landscaping
05.2012 - 08.2016
- Operated landscaping equipment with focus on safety and machine longevity.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Managed and coordinated installation of complex landscaping projects.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Cultivated and replanted trees and plants to maintain landscaping areas.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
High School Diploma -
Downers Grove Highschool
Downers Grove, IL05.2009
Skills
- Persuasive negotiations
- Work Order Management
- Categorization and Classification
- Personnel Management
- Inventory Control Processes
- Managing Employees
- Workflow Coordination
- Time Management
- Logistical Coordination
Timeline
International Account Representative
Total Quality Logistics Inc.
01.2023 - 07.2023
FC Associate
Amazon
11.2021 - 01.2023
Construction Supervisor
Prestige Renovations
01.2020 - 06.2021
Warehouse Clerk
Neuco
09.2016 - 01.2020
Professional Landscaper
Marks Landscaping
05.2012 - 08.2016
High School Diploma -
Downers Grove Highschool
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