Dedicated employee with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
TSA Officer
Department Of Homeland Security
Las Vegas, Nevada
01.2022 - Current
On the Assessment team, Assesses a candidate's soft skills, such as communication, teamwork, and problem-solving to start a career with TSA
On the TACT TEAM,Under limited supervisor, trains officers on the detection of explosives threats within
accessible property at a Category X airport, Helps Officers who need help with category's of threats to help build officers x-ray library's
Search carry-on or checked baggage by hand when it is suspected to contain prohibited items such as weapons.
Test baggage for any explosive materials, using equipment such as explosive detection machines or chemical swab systems.
Operates X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches.
Behind the Wheel Trainer
MV Transportation
Las Vegas, Nevada
05.2021 - 01.2022
Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success
Instructed drivers on proper procedures for operating paratransit buses
Re-Taught practical, safe driving practices in classroom and via videos to experienced drivers needing retraining
Trained and mentored typically 20 new personnel hired to fulfill various roles monthly
Paratransit Bus Operator
MV Transportation
Las Vegas, NV
05.2018 - 05.2021
Maintained safe driving habits to protect property and general public on roadways
Took disabled individuals and senior citizens to any local destination
Transported passengers to healthcare appointments and developed productive relationships with medical personnel
Worked well with dispatchers to communicate route and schedule changes
Played an integral role in maintaining a culture of safety within the organization by actively participating in ongoing training opportunities and adhering to established policies without exception.
Demonstrated flexibility in adapting to changes in assigned routes or schedules as required due to evolving operational demands.
Fraud Investigator
DTT Surveillance
Las Vegas, NV
09.2014 - 05.2018
Examined various types of materials, including financial statements, written documents and audio files that could be used as evidence for fraud cases
Inputted all information regarding fraud investigations into detailed reports that were submitted to clients
Scrutinized incidents in which cash or credit card fraud was alleged to have occurred
Identified fraud patterns and anomalies through analysis of large quantities of data.
Identified potential risks by conducting thorough investigations and analyzing transaction patterns.
Loss Prevention Officer
Store
Las Vegas, Nevada
03.2012 - 09.2014
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation
Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives
Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise
Conducted daily store walk-throughs to identify potential security risks.
Trained personnel on security best practices, protocols and procedures.
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Education
Some College (No Degree) - TSA Associates Certificate Program
DMACC
Des Moines, IA
07.2022 - 10.2023
Skills
Security procedures knowledge
Staff training and mentoring
Employee Team Supervision
Baggage inspections
Behavioral observations
Timeline
Some College (No Degree) - TSA Associates Certificate Program
Intern at Department of Homeland Security (Homeland Security Investigations)Intern at Department of Homeland Security (Homeland Security Investigations)
Branch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland SecurityBranch Chief, Emergency Communications Division at Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
Senior Correspondence Analyst at Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA)Senior Correspondence Analyst at Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA)
Lead Strategic Communications Specialist (Contract at Department of Homeland Security - Cybersecurity Infrastructure Security Agency (CISA)Lead Strategic Communications Specialist (Contract at Department of Homeland Security - Cybersecurity Infrastructure Security Agency (CISA)
Customer Service Representative/Front Desk Receptionist at My Storehouse Mini StorageCustomer Service Representative/Front Desk Receptionist at My Storehouse Mini Storage