BENJAMIN BOERDNER
Security
West Des Moines,IA
Summary
Pay Band: F
Tso at T3 working 40 hour weeks.
E.O.D 01/02/2022
Security-focused professional with expertise in advanced screening techniques, threat detection, and procedural compliance. Proven skills in time management, staff training, and effective communication.
Overview
14
14
years of professional experience
Work History
Lead TSA Officer
Department Of Homeland Security
01.2022 - Current
- Providing input to supervisors and managers concerning a variety of human resources matters including, but not limited to, employee performance, promotions, reassignments, awards, etc.
- Implementing security screening procedures in accordance with TSA objectives and directives.
- Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information.
- Responding to breaches of security and emergency situations.
- Training team members, monitoring and reporting on the status and progress of work, and representing the team in communications with the supervisor or manager for the purpose of obtaining resources
- Was on the Assessment team, Assesses a candidate's soft skills, such as communication, teamwork, and problem-solving to start a career with TSA
- Was on TACT TEAM, Trained officers on advanced explosive threat detection, enhancing operational readiness at Category X airports,Help build officers' X-ray libraries
- Search carry-on or checked baggage by hand when it is suspected to contain prohibited items such as weapons.
- Test baggage for any explosive materials, using equipment such as explosive detection machines or chemical swab systems.
- Operates X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches.
Behind the Wheel Trainer
MV Transportation
05.2021 - 01.2022
- Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success
- Instructed drivers on proper procedures for operating paratransit buses
- Re-Taught practical, safe driving practices in classroom and via videos to experienced drivers needing retraining
- Mentored over 20 new hires monthly, improving onboarding efficiency and safety compliance.
Paratransit Bus Operator
MV Transportation
05.2018 - 05.2021
- Maintained safe driving habits to protect property and general public on roadways
- Took disabled individuals and senior citizens to any local destination
- Transported passengers to healthcare appointments and developed productive relationships with medical personnel
- Worked well with dispatchers to communicate route and schedule changes
- Played an integral role in maintaining a culture of safety within the organization by actively participating in ongoing training opportunities and adhering to established policies without exception.
- Demonstrated flexibility in adapting to changes in assigned routes or schedules as required due to evolving operational demands.
Fraud Investigator
DTT Surveillance
09.2014 - 05.2018
- Examined various types of materials, including financial statements, written documents and audio files that could be used as evidence for fraud cases
- Inputted all information regarding fraud investigations into detailed reports that were submitted to clients
- Scrutinized incidents in which cash or credit card fraud was alleged to have occurred
- Identified fraud patterns and anomalies through analysis of large quantities of data.
- Identified potential risks by conducting thorough investigations and analyzing transaction patterns.
Loss Prevention Officer
Store
03.2012 - 09.2014
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation
- Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives
- Liaised with mall security teams to alert force to suspicious shoppers or locate perpetrators which succeeded in leaving store with stolen merchandise
- Conducted daily store walk-throughs to identify potential security risks.
- Trained personnel on security best practices, protocols and procedures.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Education
Some College (No Degree) - TSA Associates Certificate Program
DMACC
Des Moines, IA10.2023
High School Diploma -
Green Valley High School
Henderson, NV 05.2001 -
Skills
Team Leadership
Report writing
Cultural awareness
Collaborative teamwork
Effective team engagement
Report preparation
Timeline
Lead TSA Officer
Department Of Homeland Security
01.2022 - Current
Behind the Wheel Trainer
MV Transportation
05.2021 - 01.2022
Paratransit Bus Operator
MV Transportation
05.2018 - 05.2021
Fraud Investigator
DTT Surveillance
09.2014 - 05.2018
Loss Prevention Officer
Store
03.2012 - 09.2014
High School Diploma -
Green Valley High School
05.2001 -
Some College (No Degree) - TSA Associates Certificate Program
DMACC