Overview
Work History
Education
Skills
Thank You Note
Timeline
Generic

Benjamin Brooks

Saginaw

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative

Foundever
- Current
  • Company Overview: Currently employed as a Turbo Tax Product Expert with Intuit Turbo Tax through Foundever
  • Recieve inbound calls from customers and clients
  • Resolve issues quickly and effectively while logging all important information
  • Currently employed as a Turbo Tax Product Expert with Intuit Turbo Tax through Foundever

Home Health Aid

Aetna Better Health, VA
06.2020 - 11.2022
  • Facilitated daily living activities for clients by aiding in essential grooming and dressing tasks.
  • Enhanced quality of life for clients by coordinating and participating in activities including walks, bingo games, and social outings
  • Coordinated and applied individualized health care initiatives that boosted overall client health.
  • Facilitated communication between clients and medical professionals, leading to a reduction in hospital readmission rates through proactive monitoring and reporting of any changes in clients' health status

Stocker

Lowe's Home Improvement
04.2022 - 02.2023
  • Strategically arranged stock on pallets for streamlined inventory management.
  • Put customer service over all else
  • All employees at Lowe's are trained to have excellent customer service skills, to put customer care over all other responsibilities they may have

Delivery Driver

DoorDash
03.2023 - 09.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

N/A - N/A

Eastside High School
Coeburn, VA
03.2022

Skills

  • Customer Service
  • Communication
  • Empathy
  • Personal Care
  • Medication Administration
  • Detail Oriented
  • Problem Solving
  • Calm in emergencies
  • Compassionate
  • Calming voice

Thank You Note

Thank you for your consideration.

Timeline

Delivery Driver

DoorDash
03.2023 - 09.2023

Stocker

Lowe's Home Improvement
04.2022 - 02.2023

Home Health Aid

Aetna Better Health, VA
06.2020 - 11.2022

Customer Service Representative

Foundever
- Current

N/A - N/A

Eastside High School

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Benjamin Brooks