Benjamin Bryant
Gainesville,FL
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
1
1
year of professional experience
Work History
Computer Repair Technician Intern
University Of Florida, Gainesville
08.2022 - Current
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for various software applications.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Set up and maintained user accounts.
- Updated and replaced outdated drivers and software for computers and office machines.
- Assisted professors and other university professionals with technical support inquiries.
- Set up clean and professional work stations for University of Florida Employees
Education
Bachelor of Science -
University of Florida
Gainesville, FL05.2025
Skills
- Programming Languages: Java & C
- Verbal and Written Communication
- Help Desk Support
- Troubleshooting Techniques
- Laptop Servicing
- Hardware and Software Installation
- Telephone Etiquette
- Issue Resolution
- Spreadsheet Tracking
- Desktop and Laptop Installations
- Technical Support
- Remote Troubleshooting
Timeline
Computer Repair Technician Intern
University Of Florida, Gainesville
08.2022 - Current
Bachelor of Science -
University of Florida
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