Benjamin Buchholz
Batavia,NY
Summary
Proven leader and skilled Detention Officer from Akima Global Services, adept in emergency response and key control. Excelled in enhancing safety and supervising inmates. Demonstrates exceptional communication and team coordination.
Overview
2025
2025
years of professional experience
Work History
Detention Officer
Akima Global Services
Batavia, NY
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility staff.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Sales Representative
Wright Beverage Distributing
Le Roy, NY
06.2020 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative Team Leader
Try It Distributing Co
Buffalo, NY
06.2018 - 06.2020
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication.
Line Operator
HP Hood LLC
Batavia, NY
01.2018 - 06.2019
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
Education
Associate Of Criminal Justice - Criminal Justice
Genesee Community College
Batavia, NYSkills
- Emergency Response
- Key Control
- Security Procedures
- Inmate Supervision
- Prisoner Escort
Timeline
Sales Representative
Wright Beverage Distributing
06.2020 - Current
Sales Representative Team Leader
Try It Distributing Co
06.2018 - 06.2020
Line Operator
HP Hood LLC
01.2018 - 06.2019
Detention Officer
Akima Global Services
Associate Of Criminal Justice - Criminal Justice
Genesee Community College