Benjamin Campbell
University Place
Summary
Dedicated professional with a versatile background in laboratory operations. Recognized for exceptional attention to detail and reliability, contributing to improved efficiency and compliance across multiple departments.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Specimen Management Coordinator
Virginia Mason Franciscan Health
Tacoma, WA
02.2024 - Current
- Coordinated cross-departmental communications to enhance operational efficiency and patient care delivery.
- Supported project management initiatives, ensuring adherence to timelines and quality standards.
- Developed training materials for onboarding new staff, enhancing knowledge transfer and compliance.
- Analyzed workflow processes, identifying areas for improvement to increase departmental productivity.
- Delivered top-notch results consistently by aligning objectives with organizational goals, setting clear expectations, and measuring performance regularly.
- Optimized workflows to drive increased efficiency across all departments by analyzing processes and recommending improvements.
- Increased overall efficiency with meticulous organization, scheduling, and resource allocation.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
Laboratory Technical Assistant
Virginia Mason Franciscan Health
Tacoma, WA
08.2023 - 02.2024
- Maintained laboratory equipment, ensuring optimal functionality and compliance with safety protocols.
- Assisted in inventory management, tracking supplies to support uninterrupted laboratory operations.
- Collaborated with healthcare professionals to streamline testing processes and improve turnaround times.
- Trained new staff on laboratory procedures and best practices, fostering a culture of safety and efficiency.
- Maintained a safe and clean laboratory environment, adhering to safety guidelines and promptly addressing any hazards.
- Conducted routine equipment maintenance to prevent downtime and ensure optimal functioning of instruments.
Specimen Processor
Virginia Mason Franciscan Health
Tacoma, WA
03.2016 - 08.2023
- Processed biological specimens with high accuracy and attention to detail.
- Maintained compliance with safety protocols and regulatory standards in specimen handling.
- Collaborated with laboratory staff to streamline workflow and improve turnaround times.
- Trained new team members on best practices for specimen processing and data entry.
- Developed standard operating procedures to enhance efficiency in specimen labeling and tracking.
- Implemented process improvements that reduced errors and increased overall productivity levels.
- Enhanced laboratory efficiency by accurately processing and labeling specimen samples.
- Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
- Upheld rigorous standards of confidentiality when managing sensitive patient information and test data during daily tasks.
Lead Pharmacy Technician
Rite Aide Pharmacy
Midlothian, VA
07.2011 - 03.2016
- Supervised daily pharmacy operations, ensuring compliance with regulations and policies.
- Trained and mentored new pharmacy technicians on best practices and workflows.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated medication dispensing processes to enhance patient safety and accuracy.
- Collaborated with pharmacists to address medication-related inquiries from patients and healthcare providers.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
Bachelor of Science - Medical Laboratory Science
Weber State University
Ogden, UTSkills
- Employee training
- Meeting facilitation
- Customer relations
- Innovation management
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Team leadership
- Effective communication
- Employee supervision
- Data entry
Certification
- Certified Medical Assistant - Phlebotomy, Virginia Mason Franciscan Health - 2024 to Present
Timeline
Specimen Management Coordinator
Virginia Mason Franciscan Health
02.2024 - Current
Laboratory Technical Assistant
Virginia Mason Franciscan Health
08.2023 - 02.2024
Specimen Processor
Virginia Mason Franciscan Health
03.2016 - 08.2023
Lead Pharmacy Technician
Rite Aide Pharmacy
07.2011 - 03.2016
Bachelor of Science - Medical Laboratory Science
Weber State University