Leanna Hewitt
Patchogue,USA
Summary
Results-driven and highly motivated professional with a strong background in vendor management, operations coordination, and customer experience. Skilled at overseeing complex projects, negotiating contracts, and streamlining workflows to ensure efficiency and quality outcomes. Seeking a Project Manager position where I can leverage my expertise in cross-functional collaboration, problem-solving, and process improvement to drive organizational success and deliver exceptional client experiences.
Overview
16
16
years of professional experience
Work History
Facilities Management Coordinator / Vendor Management
Northwell Real Estate Services
05.2024 - Current
- Oversaw vendor operations across multiple regions (Suffolk County, Manhattan, Brooklyn, Staten Island) ensuring compliance with service standards.
- Negotiated service contracts by obtaining and analyzing vendor quotes to optimize cost and quality.
- Managed work orders from site managers, ensuring timely resolution of cleanliness and maintenance issues.
- Coordinated call center operations by creating and routing work orders efficiently.
- Maintained vendor records including contract updates, cancellations, and awards.
- Developed spreadsheets and tracking tools to monitor vendor performance and service delivery.
- Processed invoices and ensured accurate financial documentation.
Flight Attendant
Spirit Airlines
11.2022 - 04.2024
- Delivered exceptional customer service in high-pressure environments, ensuring passenger safety and satisfaction.
- Adapted quickly to changing situations while maintaining professionalism and calm under stress.
- Collaborated with team members to manage flight operations and resolve customer concerns.
Patient Care Associate
Northwell Health
01.2018 - 01.2022
- Monitored patient vitals and documented medical information accurately.
- Supported patient recovery by assisting with daily activities and promoting early ambulation post-surgery.
- Ensured quality outcomes by prioritizing patient safety and experience.
- Served on CNO council contributing to quality improvement initiatives.
Medical Assistant / Lead
Stat Health Urgent Care
01.2013 - 01.2018
- Led clinical support operations including patient intake, documentation, and exam preparation.
- Supervised staff and coordinated daily workflows to improve efficiency.
- Maintained patient records and facilitated communication between providers and patients.
Medical Assistant / Phlebotomist
Rheumatology Associates of Long Island
01.2010 - 01.2013
- Collected patient vitals and documented medical histories in EMR systems.
- Prepared exam rooms and assisted practitioners during procedures.
- Managed prescription renewals and obtained prior authorizations for medications and infusions.
- Provided compassionate patient care ensuring comfort and support during visits.
Education
SUNY Nassau Community College
Garden City, NY01.2022
undefined
Branford Hall Career Institute
Bohemia, NY01.2010
Skills
- Employee training
- Meeting facilitation
- Customer relations
- Innovation management
Timeline
Facilities Management Coordinator / Vendor Management
Northwell Real Estate Services
05.2024 - Current
Flight Attendant
Spirit Airlines
11.2022 - 04.2024
Patient Care Associate
Northwell Health
01.2018 - 01.2022
Medical Assistant / Lead
Stat Health Urgent Care
01.2013 - 01.2018
Medical Assistant / Phlebotomist
Rheumatology Associates of Long Island
01.2010 - 01.2013
undefined
Branford Hall Career Institute
SUNY Nassau Community College