Work Preference
Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Generic

Margie Melger

Lathrop,CA

Work Preference

Work Type

Part Time

Summary

Office Assistant and Government Program Analyst at Real Estate Services - Dept of General Services, skilled in public administration and interagency coordination. Proven ability to enhance office efficiency through data analytics and exceptional customer service, resolving issues effectively while maintaining organized records and a welcoming environment for clients.

Overview

30
30
years of professional experience

Work History

Office Assist/Governmental Program Analyst

Real Estate Services -Dept of General Services
07.1989 - 07.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Compiled information from files and research to satisfy information requests.
  • Collected payments, processed transactions and updated relevant records.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.

Education

No Degree -

Elk Grove High School
Elk Grove, CA
03-1981

Skills

  • Public administration
  • Interagency coordination
  • Organizational development
  • Data analytics
  • Record keeping
  • Training skills
  • Proficiency in Project and Department Accounting system
  • Research skills download of financial and workload to determine Department support budge

Additional Information

I've been retired for six years. Looking for part time job. I enjoy being around able to talk and try to make people smile.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Assist/Governmental Program Analyst

Real Estate Services -Dept of General Services
07.1989 - 07.2019

No Degree -

Elk Grove High School

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