Benjamin Cannon
Toledo
Summary
Dynamic Sales Associate at Verizon Wireless with a proven track record in delivering exceptional customer service and driving sales. Skilled in technical support and device repair, I excel in educating customers and managing inventory. My ability to foster relationships has consistently led to increased customer satisfaction and loyalty.
Overview
12
12
years of professional experience
Work History
Sales Associate
Verizon Wireless
Toledo
07.2025 - Current
- Demonstrated wireless products and services to enhance customer understanding.
- Collaborated with team members to create a positive shopping environment.
- Handled customer complaints effectively, ensuring satisfaction and resolution.
- Provided technical support for customers in setting up their wireless devices including phones, tablets, laptops and other mobile devices.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Maintained store appearance by organizing displays and merchandising products.
- Conducted regular follow-up calls to ensure customer satisfaction with purchased products or services.
- Processed sales transactions accurately using point-of-sale systems.
Technical Expert
Apple
Toledo
03.2019 - 07.2025
- Delivered technical support and in-store repairs for Apple devices
- Trained and mentored new team members on service and sales processes
- Drove AppleCare+ sales and upgraded customers to newer devices
- Provided exceptional customer service in a high-volume retail setting
- Prepared store for daily operations and assisted with backend inventory
Sales Associate
Labadie RV
Holland
02.2017 - 02.2019
- Sold RVs, campers, and accessories while educating customers on financing and insurance options
- Scheduled service and sales appointments; performed pre-sale walkthroughs
- Managed showroom floor presentation and cleanliness
- Delivered units and installed camper tiedowns, contributing to customer satisfaction
Sales Associate
Taylor Automotive
Toledo
06.2014 - 02.2017
- Sold new and pre-owned vehicles and completed customer finance paperwork
- Maintained a clean, organized showroom and lot inventory
- Trained in advanced sales techniques through Grant Cardone Sales Training
- Developed relationships with customers for repeat business and referrals
Education
Some College (No Degree) - Business
University of Toledo
Toledo, OHSkills
- Technical support
- Device repair
- Customer education
- Sales strategy
- Inventory management
- Customer service
- Team collaboration
- Issue resolution
Websites
Timeline
Sales Associate
Verizon Wireless
07.2025 - Current
Technical Expert
Apple
03.2019 - 07.2025
Sales Associate
Labadie RV
02.2017 - 02.2019
Sales Associate
Taylor Automotive
06.2014 - 02.2017
Some College (No Degree) - Business
University of Toledo