Benjamin Cisco
LOS ANGELES,California
Summary
Self-motivated student, highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Strong work ethic, adaptability, and exceptional interpersonal skills. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Menlo Swim and Sport
Menlo Park, California
08.2023 - Current
- Provided exceptional customer service by welcoming pool guests at front desk.
- Facilitated sales of day passes and memberships to enhance visitor engagement.
- Managed online records to ensure accuracy of memberships and payment details.
- Handled all phone calls, emails, and electronic inquiries from customers.
Swim Instructor
Menlo Swim and Sport
Menlo Park, California
05.2023 - 08.2025
- Instructed children ages 3 to 12 in independent swimming and water safety concepts.
- Supervised groups of three students per 30-minute lesson to ensure effective learning.
- Communicated with parents regarding swim level placements and future class recommendations.
Lifeguard
Menlo Swim and Sport
Menlo Park, California
07.2024 - 07.2025
- Monitored pool area for safety and compliance with health regulations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Education
High School Diploma -
Menlo Atherton High School
Atherton, CA06-2025
Skills
- Time management
- Effective communication
- Conflict resolution
- Team collaboration
- Record management
- Problem solving
Affiliations
- 100+ hours volunteering with Second Harvest Food Bank and Pets In Need.
- Management of an investment portfolio.
- 8+ years of experience playing Tenor Saxophone; first chair in top high school jazz ensemble.
Certification
- Lifeguard Certification
Timeline
Lifeguard
Menlo Swim and Sport
07.2024 - 07.2025
Front Desk Receptionist
Menlo Swim and Sport
08.2023 - Current
Swim Instructor
Menlo Swim and Sport
05.2023 - 08.2025
High School Diploma -
Menlo Atherton High School
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