Benjamin Cleland
Southwick,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Firefighter/EMT-B
Southwick Fire Department
Southwick, MA
06.2023 - Current
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Trained continuously to maintain required physical fitness for demanding work.
Restaurant Manager
Richards Grinders
West Springfield, MA
01.2014 - Current
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Assisted with kitchen preparation during peak times as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised and trained staff in customer service, food handling, and safety protocols.
EMT-Basic
American Medical Response, AMR
Springfield, MA
06.2022 - 02.2023
- Administered medications per physician instructions or protocol guidelines.
- Conducted regular ambulance checks to ensure proper functioning of equipment.
- Maintained accurate records of patient care treatments and transport information.
- Communicated effectively with hospital staff upon arrival at the destination facility.
Education
Associate of Science - Fire Protection And Safety Technology
Springfield Technical Community College
Springfield, MA05-2022
High School Diploma -
Southwick Regional School
Southwick, MA05-2020
Skills
- Customer Service
- Communication
- Problem Solving
- Critical Thinking
- Adaptability
- Creativity
Certification
- Emt-B Certified
- Cpr Certified
- Firefighter 1 and 2 Certified
Accomplishments
- Graduated with Honors at STCC
- Captain of the Golf and Wrestling teams junior and senior year of highschool
- Sportsmanship award for highschool Golf and Wrestling
- Coaches award for highschool Golf
Timeline
Firefighter/EMT-B
Southwick Fire Department
06.2023 - Current
EMT-Basic
American Medical Response, AMR
06.2022 - 02.2023
Restaurant Manager
Richards Grinders
01.2014 - Current
Associate of Science - Fire Protection And Safety Technology
Springfield Technical Community College
High School Diploma -
Southwick Regional School
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