Benjamin Clontz
Kissimmee,FL
Summary
Across all positions, friendly and always willing to complete the task given. Focus on details to maintain a clean and organized area. Great use of technology and its task implementation. A calm demeanor under almost all circumstances. Always strives to provide the best guest experience possible.
Overview
1
1
year of professional experience
Work History
Bell Staff Member
Walt Disney World Resorts College
08.2025 - 01.2026
- Collected and stored guest luggage from the bell desk.
- Received and held groceries for guests from vendors.
- Received and held ECVs, strollers, and medical equipment from vendors.
- Dispatched bellmen to rooms with work orders for guest assistance.
- Answered calls from guest rooms to fulfill requests.
- Transferred luggage to the destination resorts.
- Answered all manner of questions guests had regarding Walt Disney World operations.
Footwear Associate
Dick Sporting Goods
02.2025 - 06.2025
- Used proper sizing and fit guidelines to provide the best experience for customers.
- Answering questions given by guests for many items in the store.
- Signed
- Opened new shipments and stored footwear in the storage room according to size and style.
- Helped customers select shoes to fit specific needs.
- Selling and signing customers up for credit cards and warranties.
- Handing cash at the register for guest purchases.
- Was viewed a valuable employee to the operations.
Seasonal Worker
Hobby Lobby
09.2024 - 01.2025
- Sorted merchandise into appropriate departments for display or sale.
- Organized merchandise displays on the sales floor.
- Assisted customers with product selection and purchase decisions.
- Assisted shoppers in locating desired items within the store.
- Ensured compliance with safety regulations while handling merchandise.
- Provided excellent customer service at all times.
- Replenished items on shelves as needed to maintain adequate supply levels.
- Was considered one of the best seasonal hires.
Education
Associate of Science - Hospitality/Tourism Mgmt & Hotel Operations.
Valencia College
Orlando04.2024
Skills
- Attention to detail
- Group Cohesiveness
- Behavior Monitoring
- Schedule Coordination
- Smartphone usage
- Task willingness
- Strong work ethic
- Computer usage
- Quality assurance
- Deescalation techniques
Timeline
Bell Staff Member
Walt Disney World Resorts College
08.2025 - 01.2026
Footwear Associate
Dick Sporting Goods
02.2025 - 06.2025
Seasonal Worker
Hobby Lobby
09.2024 - 01.2025
Associate of Science - Hospitality/Tourism Mgmt & Hotel Operations.
Valencia College