Summary
Overview
Work History
Education
Skills
CERTIFICATIONS
Additional Information
References
Timeline
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Benjamin Davis

Auburn,United States

Summary

Proven Cyber Systems Operator with a robust background in network security management and critical thinking, adept at maintaining a $2.3 billion network enterprise. At the United States Air Force, excelled in incident response handling and fostering secure environments. Skilled in both technical support and adaptability, ensuring seamless operations and system integrity.

Overview

6
6
years of professional experience

Work History

Cyber Systems Operator

United States Air Force
Joint Base Lewis-McChord, United States
02.2019 - Current
  • Technical support and managing network infrastructure
  • Troubleshooting
  • Resolving network issues
  • Maintaining network security protocols
  • Managed a $2.3 billion network enterprise supporting over 100,000 devices
  • Network monitoring tools
  • Ticketing systems
  • Incident response protocols
  • Configuring enterprise-level IT systems
  • Avaya VOIP technologies
  • Xerox printers
  • Customer Support
  • Communications skills
  • Adaptability
  • Critical thinking skills
  • Focus in high-pressure environments
  • Associate onboarding assistance
  • Managing user access
  • Windows 10/11 operating systems
  • Active directory
  • Microsoft Office suite applications
  • ServiceNow and Remedy ticketing systems
  • Firewall, VPN, Antivirus Software, and Encryption security
  • System backups
  • Vulnerability scanning
  • System imaging
  • Disaster recovery procedures
  • Swift response time
  • Supervisor: David Umaña (3239016771)
  • Okay to contact this Supervisor: Yes

Education

Some college (no degree) - INFORMATION SYSTEMS MANAGEMENT

Community College of the Air Force
Biloxi, MS, United States
05.2019

High school diploma or equivalent -

Cabot High School
Cabot, AR, United States
05.2015

Some college (no degree) -

Arkansas State University-Beebe
Beebe, AR, United States

Skills

  • Supply Chain Protection Strategies
  • Security awareness training
  • Continuity Strategy Development
  • Secure coding practices
  • Biometric security
  • Log analysis and correlation
  • Configuration management
  • Incident response handling
  • Vulnerability assessment
  • Network security management
  • Wireless network security

CERTIFICATIONS

CompTIA Security+, 08/01/19

Additional Information

  • Records and Data Audit project
  • Humanitarian Aid decoration (twice earned)
  • Ability to work multiple positions simultaneously for an extended period of time
  • Distinguished unit award twice accomplished, Secret Security clearance

References

  • Wendy Davis, 5014224219, daviswendy@msn.com
  • Harmon Rolin, United States Air Force, Client Systems Technician, 6616998072
  • Ivan Hansen, 5017720029
  • David Umana, United States Air Force, 3239016771
  • Autumn Toler, 5017735191

Timeline

Cyber Systems Operator

United States Air Force
02.2019 - Current

Some college (no degree) - INFORMATION SYSTEMS MANAGEMENT

Community College of the Air Force

High school diploma or equivalent -

Cabot High School

Some college (no degree) -

Arkansas State University-Beebe
Benjamin Davis