Benjamin Davis
Summary
Experienced Cyber Systems Operator with a proven track record in safeguarding network infrastructure and effectively responding to security incidents. Achievements include managing large-scale network enterprises while enhancing system security through proactive measures. Core competencies encompass teamwork, technical support, and strict adherence to security protocols. Career aspirations focus on advancing cybersecurity strategies in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cyber Systems Operator
United States Air Force
02.2019 - 02.2025
- Managed a $2.3 billion network enterprise supporting over 100,000 devices
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Developed comprehensive cybersecurity training programs for staff, increasing overall organizational security awareness.
- Participated in tabletop exercises simulating real-world attack scenarios, continuously improving team readiness for actual incidents.
- Established strong relationships with external partners, sharing threat intelligence and collaborating on best practices for enhanced cybersecurity posture across industries.
- Set up new computer systems and devices and installed hardware, software and patching programs.
- Reduced downtime for clients with prompt and accurate technical support, resulting in increased productivity.
- Provided remote support to users in various locations, resolving issues efficiently without the need for onsite visits.
- Developed comprehensive documentation for end-users, promoting effective use of technology resources.
Delivery Driver
Papa John's Pizza
07.2017 - 12.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
CAP Team 2 Associate
Walmart
07.2015 - 06.2017
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Partnered with store team to enforce loss prevention and safety awareness policies.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered customer questions and provided detailed product information.
Education
Some College (No Degree) - INFORMATION SYSTEMS MANAGEMENT
Community College of The Air Force
Biloxi, MS08-2019
Mathematics
Arkansas State University-Beebe
Beebe, AR04-2017
High school diploma or equivalent - General Studies
Cabot High School
Cabot, AR05.2015
Skills
- Supply Chain Protection Strategies
- Security awareness training
- Continuity Strategy Development
- Secure coding practices
- Log analysis and correlation
- Configuration management
- Incident response handling
- Wireless network security
- Provided technical support and managed network infrastructure to ensure smooth operations
- Dependable and reliable
- Stress tolerance
- Complex Problem-solving
Accomplishments
- Documented and resolved hundreds of network record discrepancies over the course of five months which led to massively increased troubleshooting speed and accuracy.
- Collaborated with team of 3 network specialists in the development of an impromptu quality and safety assurance office .
- Humanitarian Aid decoration twice earned.
- Ability to work multiple positions simultaneously for an extended period of time
- Distinguished unit award twice accomplished.
Languages
English
Certification
- CompTIA Security+ Certification - Computing Technology Industry Association (CompTIA).
- SCI security clearance - Secret
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchQuote
If you can’t make it better, you can laugh at it.
Erma Bombeck
Timeline
Cyber Systems Operator
United States Air Force
02.2019 - 02.2025
Delivery Driver
Papa John's Pizza
07.2017 - 12.2017
CAP Team 2 Associate
Walmart
07.2015 - 06.2017
Some College (No Degree) - INFORMATION SYSTEMS MANAGEMENT
Community College of The Air Force
Mathematics
Arkansas State University-Beebe
High school diploma or equivalent - General Studies
Cabot High School
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