Benjamin Davis
Parker,CO
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
10
10
years of professional experience
Work History
Independent Contractor
BD Roof Consulting & Contracting Limited LLC
02.2022 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Introduced new methods, practices, and systems to reduce turnaround time.
Business Development Executive
Hightouch
09.2021 - 02.2022
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
Business Development Executive
SambaSafety
07.2021 - 09.2021
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
Business Development Executive
TIBCO
06.2020 - 07.2021
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Developed new proposals and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
Sales Development Representative
TapClicks
01.2020 - 04.2020
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Won new business by articulating full value of company's capabilities to prospects.
Deskside Support Technician
IRS
04.2019 - 12.2019
- Troubleshot problems or issues with desktops and laptops.
- Supported operating system and various tools and applications.
- Documented troubleshooting and corrective actions.
- Disconnected and reconnected desktops and peripherals to support office moves.
Helpdesk Agent
Zions Bancorporation
10.2017 - 12.2018
- Monitored systems in operation and quickly troubleshot errors.
- Assisted with updating technical support best practices for use by team.
- Researched product and issue resolution tactics to address customer concerns.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
IT Intern
Celestial Seasonings
06.2017 - 09.2017
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Researched new technologies to boost information security.
Customer Service Representative Trainer
DISH
09.2016 - 06.2017
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Infantryman (11B)
United States Army
01.2014 - 11.2015
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
Education
GED -
Boxelder Job Corps Center
Nemo, SD08.2012
Skills
- Deadline Adherence
- Workload Management
- Software Knowledge
- Incident Management
- Critical Thinking
- Helpdesk Operations
- Time Management
- Effective Communication
- SLA Compliance
- Technical Troubleshooting
- Mobile Device Management
- Attention to Detail
Timeline
Independent Contractor
BD Roof Consulting & Contracting Limited LLC
02.2022 - Current
Business Development Executive
Hightouch
09.2021 - 02.2022
Business Development Executive
SambaSafety
07.2021 - 09.2021
Business Development Executive
TIBCO
06.2020 - 07.2021
Sales Development Representative
TapClicks
01.2020 - 04.2020
Deskside Support Technician
IRS
04.2019 - 12.2019
Helpdesk Agent
Zions Bancorporation
10.2017 - 12.2018
IT Intern
Celestial Seasonings
06.2017 - 09.2017
Customer Service Representative Trainer
DISH
09.2016 - 06.2017
Infantryman (11B)
United States Army
01.2014 - 11.2015
GED -
Boxelder Job Corps Center
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