Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Benjamin Davis

Parker,CO

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

10
10
years of professional experience

Work History

Independent Contractor

BD Roof Consulting & Contracting Limited LLC
02.2022 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated closely with clients to better understand entire project scope.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Business Development Executive

Hightouch
09.2021 - 02.2022
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.

Business Development Executive

SambaSafety
07.2021 - 09.2021
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.

Business Development Executive

TIBCO
06.2020 - 07.2021
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Developed new proposals and procedures to draw in more clients and streamline work operations.
  • Identified business development challenges and customer concerns for proactive resolution.

Sales Development Representative

TapClicks
01.2020 - 04.2020
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Won new business by articulating full value of company's capabilities to prospects.

Deskside Support Technician

IRS
04.2019 - 12.2019
  • Troubleshot problems or issues with desktops and laptops.
  • Supported operating system and various tools and applications.
  • Documented troubleshooting and corrective actions.
  • Disconnected and reconnected desktops and peripherals to support office moves.

Helpdesk Agent

Zions Bancorporation
10.2017 - 12.2018
  • Monitored systems in operation and quickly troubleshot errors.
  • Assisted with updating technical support best practices for use by team.
  • Researched product and issue resolution tactics to address customer concerns.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.

IT Intern

Celestial Seasonings
06.2017 - 09.2017
  • Supported IT department in handling technology rollout and maintenance.
  • Delivered assistance and support for team-based IT projects.
  • Researched new technologies to boost information security.

Customer Service Representative Trainer

DISH
09.2016 - 06.2017
  • Provided coaching and mentoring to employees.
  • Established and maintained quality control standards.
  • Analyzed and evaluated training effectiveness and program outcomes.

Infantryman (11B)

United States Army
01.2014 - 11.2015
  • Responded to emergencies with speed, efficiency, and knowledgeable assistance.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Led fire team during infantry dismounted battle drills and situational training exercises.

Education

GED -

Boxelder Job Corps Center
Nemo, SD
08.2012

Skills

  • Deadline Adherence
  • Workload Management
  • Software Knowledge
  • Incident Management
  • Critical Thinking
  • Helpdesk Operations
  • Time Management
  • Effective Communication
  • SLA Compliance
  • Technical Troubleshooting
  • Mobile Device Management
  • Attention to Detail

Timeline

Independent Contractor

BD Roof Consulting & Contracting Limited LLC
02.2022 - Current

Business Development Executive

Hightouch
09.2021 - 02.2022

Business Development Executive

SambaSafety
07.2021 - 09.2021

Business Development Executive

TIBCO
06.2020 - 07.2021

Sales Development Representative

TapClicks
01.2020 - 04.2020

Deskside Support Technician

IRS
04.2019 - 12.2019

Helpdesk Agent

Zions Bancorporation
10.2017 - 12.2018

IT Intern

Celestial Seasonings
06.2017 - 09.2017

Customer Service Representative Trainer

DISH
09.2016 - 06.2017

Infantryman (11B)

United States Army
01.2014 - 11.2015

GED -

Boxelder Job Corps Center
Benjamin Davis