Benjamin DEAN
Fort Worth,TX
Summary
Experienced Sales Floor Associate specializing in inventory control and customer interactions. Recognized for maintaining safety compliance and a clean environment while supporting team efficiency. Eager to leverage expertise to enhance store operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Floor Associate
Wal-Mart Neighborhood Market
Richland Hills, Texas
04.2022 - Current
- Guided customers in product selection and addressed inquiries to enhance the shopping experience.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful when responding to customer inquiries or requests.
- Resolved customer complaints swiftly to maintain a positive shopping atmosphere.
- Stocked shelves, ensuring organized and accessible products for shoppers.
- Coordinated with team members to restock items efficiently during peak hours, ensuring product availability.
- Collaborated with team members to maintain a clean and safe work environment.
- Operated warehouse equipment, including pallet jacks and conveyors, safely.
- Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
- Unloaded parcels from a truck with care to avoid damage.
- Lifted heavy objects manually or operated a power hoist to move materials safely within the warehouse.
- Reported any damaged goods to supervisor immediately upon unloading.
- Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
3rd Shift Stocker
Wal-Mart Neighborhood Market
Hurst, Texas
02.2020 - 04.2022
- Stocked shelves with merchandise to ensure product availability and organization.
- Assisted in inventory management by checking stock levels and replenishing items.
- Maintained cleanliness of aisles and storage areas to meet safety standards.
- Operated warehouse equipment safely to transport goods throughout the store.
- Ensured proper rotation of products based on expiration dates.
- Trained new employees on stocking procedures and safety protocols effectively.
- Communicated with supervisors regarding stock needs and store operations efficiently.
- Communicated any discrepancies between physical count versus computer count to supervisor immediately.
- Assisted customers with locating items in the store.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Provided assistance to other departments such as receiving or cashiers when needed.
- Reported any damaged merchandise or equipment issues promptly to supervisor and manager.
Education
Some College (No Degree) -
Tarrant County College
Fort Worth, TXSkills
- Customer service
- Inventory management
- Inventory control
- Warehouse equipment operation
- Safety compliance
- Training new employees
- Detail orientation
- Store maintenance
- Visual merchandising
- Problem solving
- Goal oriented
- Product expertise
Timeline
Sales Floor Associate
Wal-Mart Neighborhood Market
04.2022 - Current
3rd Shift Stocker
Wal-Mart Neighborhood Market
02.2020 - 04.2022
Some College (No Degree) -
Tarrant County College