Benjamin Dekker
Seattle,WA
Summary
Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable employee with 20 years in Food/Customer Service industry.
Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
21
21
years of professional experience
Work History
Shift Leader
Taco Time NW
02.2024 - Current
Café Manager/Kitchen Manager
Aerotek
09.2023 - 02.2024
Starbucks Manager/Lead
QFC
01.2022 - 01.2023
New Goods Manager
Evergreen Goodwill (Capitol Hill)
01.2021 - 01.2022
Assistant Manager
Fuego Attic Salt
01.2019 - 01.2020
Store Manager
Skalka- Café & Bakery
01.2019 - 01.2019
Barista/Supervisor
Caffe Umbria
01.2018 - 01.2019
Barista Trainer/Coffee Master
Starbucks Coffee Company
01.2015 - 01.2018
Assistant Operations Manager
Total Body Fitness
01.2014 - 01.2015
Level 1 Customer Service
OnlineShoes.com
01.2013 - 01.2014
Level 1 Customer Service
AccessLine Communications
01.2011 - 01.2012
Barista/Shift Supervisor
Starbucks Coffee Company
01.2010 - 01.2011
Account Management
DIRECTV’s Office of the President
01.2005 - 01.2010
Manager
Spencer Gifts
01.2004 - 01.2005
Education
Bachelor of Arts - Business Management
City University of Seattle
Seattle, WA12.2023
High School Diploma -
Jerome High School
Jerome, ID05.1997
Skills
- 20 years of management experience
- Knowledge and skills to effectively handle any situation using company tools and effective communication Assisting in driving performance and creating positive work environments
- Utilized tools and self-guided media to develop time management, organization, and team building
- Gained better understanding of customers as well as employees through role-playing and mentoring, and through other sources such as graphs, spreadsheets, and charts and other analytics
Bachelor's Degree Verification
Benjamin Dekker, Bachelor of Arts, 830135526, Management, 180, 180, 180, 3.327, Chloe, 12/5/22, eligible, 2/6/23, Dami, 12/31/22, 3.327, cum laude
References
- Cathy Cox, Close Friend, 208-608-1705
- Jedidiah Matthew Taylor Gibbson, Friend/Roommate, 206-957-0944
- Rebecca Jones, Friend/Roommate, 509-440-1236
Timeline
Shift Leader
Taco Time NW
02.2024 - Current
Café Manager/Kitchen Manager
Aerotek
09.2023 - 02.2024
Starbucks Manager/Lead
QFC
01.2022 - 01.2023
New Goods Manager
Evergreen Goodwill (Capitol Hill)
01.2021 - 01.2022
Assistant Manager
Fuego Attic Salt
01.2019 - 01.2020
Store Manager
Skalka- Café & Bakery
01.2019 - 01.2019
Barista/Supervisor
Caffe Umbria
01.2018 - 01.2019
Barista Trainer/Coffee Master
Starbucks Coffee Company
01.2015 - 01.2018
Assistant Operations Manager
Total Body Fitness
01.2014 - 01.2015
Level 1 Customer Service
OnlineShoes.com
01.2013 - 01.2014
Level 1 Customer Service
AccessLine Communications
01.2011 - 01.2012
Barista/Shift Supervisor
Starbucks Coffee Company
01.2010 - 01.2011
Account Management
DIRECTV’s Office of the President
01.2005 - 01.2010
Manager
Spencer Gifts
01.2004 - 01.2005
Bachelor of Arts - Business Management
City University of Seattle
High School Diploma -
Jerome High School
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