Benjamin Draper
Hancock
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fisherman
Lobster Fisherman
2025.04 - 2026.01
- Performed gear preparation, trap management, and catch handling in a time-sensitive environment
- Demonstrated strong time management by coordinating trap deployment, hauling schedules, and daily workflow
- Ensured regulatory compliance by monitoring catch legality and maintaining accurate situational awareness
Sales Representative
T-Mobile
2022.10 - 2025.03
- Delivered consultative sales experiences to identify customer needs and recommend mobile devices, plans, and accessories
- Consistently met or exceeded individual and store sales goals in a fast-paced retail environment
- Educated customers on product features, promotions, and service options to drive informed purchasing decisions
- Built rapport with customers to increase satisfaction, loyalty, and repeat business
- Processed transactions, activations, upgrades, and troubleshooting with accuracy and efficiency
Assistant Manager
Jersey Mike's
2022.02 - 2023.04
- Supervised daily operations, ensuring consistent service quality and adherence to company standards.
- Trained and mentored team members to enhance performance and operational efficiency.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed staff schedules, balancing labor costs with customer demand for improved profitability.
- Monitored sales data to identify trends, adjusting strategies to meet goals effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High school diploma - undefined
Lowell High School
Skills
- Oversaw daily restaurant operations, ensuring high standards of service and customer satisfaction
- Executed merchandising strategies to enhance product visibility and drive sales
- Assisted in food preparation and service tasks to support team efficiency Maintained cleanliness and organization of dining areas to enhance customer experience Collaborated with team members to ensure timely delivery of meals
- Oversaw daily operations and staff management as Assistant Manager
- Oversaw kitchen operations, ensuring efficient workflow and high standards of food quality
- Oversaw team operations and ensured adherence to organizational standards
- Ensured compliance with food safety regulations and standards
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
- Executed outdoor tasks, ensuring efficient completion of projects
- Assisted in meal preparation and ingredient organization Supported kitchen staff in maintaining cleanliness and order Contributed to menu planning and recipe development
- Executed food preparation processes to ensure timely service delivery
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Assisted customers in identifying product needs Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels for optimal sales performance
- Executed diverse culinary techniques to create innovative dishes
- Managed customer service operations, ensuring timely and efficient service delivery
Certification
Driver's License
Timeline
Fisherman
Lobster Fisherman
2025.04 - 2026.01
Sales Representative
T-Mobile
2022.10 - 2025.03
Assistant Manager
Jersey Mike's
2022.02 - 2023.04
High school diploma - undefined
Lowell High School