Benjamin Eckhoff
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Desk Assistant in Bender Hall
University Of Northern Iowa Housing And Dining
08.2023 - Current
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Was a welcoming face to all the residents.
- Organized and distributed mail and packages.
Grocery Clerk
Fareway
09.2021 - Current
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Bank Teller
First State Bank
06.2021 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Education
High School Diploma -
Belmond-Klemme Community Jr-Sr High School
Belmond, IA05.2023
Skills
- Calendar Management
- Message Taking
- Fast Learner
- File and Record Keeping
- Time Management
- Relationship Building
- Reliability
- Organizational Skills
Timeline
Desk Assistant in Bender Hall
University Of Northern Iowa Housing And Dining
08.2023 - Current
Grocery Clerk
Fareway
09.2021 - Current
Bank Teller
First State Bank
06.2021 - Current
High School Diploma -
Belmond-Klemme Community Jr-Sr High School
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