Maridalia Lillis
Nanuet
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Front Desk Assistant/Certified Medical Assistant
PM Pediatric Care
Nanuet, NY
01.2024 - Current
- Professionally greets families, answers inquiries, and ensures empathy in challenging situations.
- Assisted with insurance verification, improving accuracy of billing information and reducing errors.
- Trained new front desk staff on procedures and protocols to ensure consistency in service delivery.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Supports patient care initiatives, manages escalations, and coordinates with leadership on complex issues.
- Handles patient registration, maintains accurate records, and ensures HIPAA compliance.
- Stays current on workflows and technology while performing opening/closing duties and other tasks as needed.
Administrator
New York Medical College
Hawthorne, NY
04.2026 - 06.2026
- Coordinated administrative workflows to enhance efficiency across multiple departments.
- Managed scheduling and logistics for meetings, ensuring optimal resource allocation.
- Implemented process improvements that streamlined operations and reduced redundancy in the Family Health Center.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative and clinical support staff members, offering guidance, feedback, and training that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Coordinated company events, specifically the 2026 Family and Community Medicine Research Day.
- Conducted comprehensive interviews, assessing candidates' qualifications and cultural fit within the organization.
Medical Assistant
New York Medical College
NY
09.2019 - 03.2024
- Managed patient flow, set up office manuals, and record vital signs and medical info.
- Perform in-office tests (EKG, glucose, urinalysis, rapid flu/strep tests), phlebotomy, and specimen prep.
- Assist physicians with procedures, set up lab equipment, and run quality control.
- Schedule patient appointments and coordinate tests.
- Handle clerical duties, including answering phones and managing patient charts.
- Developed standard operating procedures for patient intake processes increasing consistency across the department.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Manager/ Lead Medical Assistant
Veena Chadda, MD
Bronx, NY
06.2010 - 02.2019
- Responsibilities: Set up interface for laboratories companies (Labcorp and Quest). Achieved NCQA Patient Care Medical Home Level 3 for medical practice. Achieved Meaningful Use standards for medical practice. Hired and trained new employees in daily MA duties. Maintained a fast flowing, family friendly environment.
Laboratory Assistant
Nyack College
Nyack, NY
01.2017 - 05.2018
- Responsibilities: Performed laboratory tests such as phage isolation and amplification, DNA extractions, SDS PAGE, and PCR, to produce reliable and precise data to support scientific investigations. Prepared specimens, samples, and media for use for experiments. Assisted professor with students during classroom lessons and experiments.
Education
Graduate Certificate - Management & Leadership
Liberty University
06-2025
Bachelor of Arts - Biology
Nyack College
Nyack08-2019
Certified Medical Assistant - undefined
ABC Medical Training Center
06-2010
Skills
- Excellent communication
- Problem-solving skills
- Hospitality services
- Time management
- Administrative skills
- Multitasking and organization
- Payment processing
- Calendar management
- Fluent in English and Spanish
- Training and mentoring
- Office management
- Administrative support
Accomplishments
- 1 st Place Winner- “Exploring New Terrae-tories with Gordonia Phages”. 2018. NYC Regional SEA-Phages Symposium
- 1st Place Winner- “Super Salmon: Are We Ready to Eat it?”. 2016. 5th Nyack College Student Research Conference
- IOC Representative of the Biology Club (2015- BCC)
- National Science Foundation Scholarship Scholar (2015- BCC)
LANGUAGES
Spanish and English: Fluent in listening, speaking, reading, and writing
Timeline
Administrator
New York Medical College
04.2026 - 06.2026
Front Desk Assistant/Certified Medical Assistant
PM Pediatric Care
01.2024 - Current
Medical Assistant
New York Medical College
09.2019 - 03.2024
Laboratory Assistant
Nyack College
01.2017 - 05.2018
Manager/ Lead Medical Assistant
Veena Chadda, MD
06.2010 - 02.2019
Certified Medical Assistant - undefined
ABC Medical Training Center
Graduate Certificate - Management & Leadership
Liberty University
Bachelor of Arts - Biology
Nyack College