BENJAMIN EFFORD
Warrensville Heights,OH
Summary
Dedicared Patient & Community Outreach Specialist with a proven track record at the Leukemia & Lymphoma Society. Expert in Good Clinical Practice and project management, I excel in building partnerships and driving community engagement. Adept at data entry and critical thinking, I successfully organized outreach programs that significantly raised awareness of Myeloma Blood Cancer initiatives. Experienced Community Health Manager with successful background in developing and implementing public health initiatives. Strengths include strong leadership, strategic planning, and relationship-building skills. Demonstrated impact in previous roles through effective management of community health programs, fostering partnerships with relevant stakeholders, and promoting overall community wellness.
Overview
9
9
years of professional experience
Work History
Community Outreach Specialist
Leukemia & Lymphoma Society
Rye Brook, NY
01.2023 - Current
- Maintained an up-to-date database of contacts from external organizations involved in community outreach activities.
- Participated in meetings with stakeholders from diverse backgrounds to discuss potential partnerships and collaborations.
- Supported underserved populations through myeloma blood cancer research initiatives.
- Planned and managed different community meetings, public forums, and outreach events.
- Spearheaded community programs raising awareness of myeloma blood cancer initiatives.
- Communicated effectively with sponsors regarding timelines, budgeting, and other issues related to clinical research projects.
Managing General Consultant
Dedicated Senior Medical Center
Maple Heights, OH
11.2022 - 01.2023
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities, and raised brand awareness.
- Built and maintained professional relationships with industry professionals, community organizations, and marketing partners.
- Tracked data using Salesforce to record phone calls, canvassing, scheduled events, and activities.
Site Coordinator
WCG Threewire
Cleveland, Ohio
09.2022 - 01.2023
- Collaborated with sponsors and investigators to carry out efficient, fully compliant research trials. Alzheimer's and dementia study.
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- I assessed the records of each patient, reviewed databases, and checked referrals to locate potential research study participants.
Outreach Executive
Oak Street Health
Cleveland, OH
10.2021 - 10.2022
- Built and maintained professional relationships with professionals, community organizations, and marketing partners.
- Maintained outreach contacts in the organization's database to track progress toward base-building goals.
- Created and delivered presentations to inform key individuals of community resources and supports.
- Identified new business opportunities to elevate market position, and achieve goals.
- Tracked and monitored KPIs and trends using Salesforce.
Insurance Agent
Family First Life
Charleston , SC
01.2020 - 10.2021
- Delivered individualized support and broad knowledge of company products to provide targeted services to individuals with varying needs.
- Sold vital insurance policies with time-tested customer engagement techniques.
- Attended company-sponsored gatherings to speak to community groups on insurance coverage options.
Clinical Research Associate
Catalyst Clinical Resourcing
Durham, NC
10.2016 - 12.2019
- Contract Clinical Research Associate provided monitoring, planning, organization, communication, and implementation of study objectives for assigned protocol(s) as a lead member of the team.
- Performed management of site activities to ensure the integrity of the clinical data, in adherence to all applicable regulations, Good Clinical Practices, Standard Operating Procedures (SOPs), and Project Specific Operating Procedures (PSOP). Coordinated all monitoring activities.
- Prepared reports summarizing study progress and results for senior management review.
- Kept patient care protocols and clinical trial operations in compliance.
- Assessed records of each patient, reviewed databases and checked referrals to locate potential research study participants.
Education
Master of Science - Health Care Administration
Colorado Technical University
Colorado Springs, CO08-2025
CRA/CRC cerfificate of program completion - Clinical Research
Barnett International
01.2018
Bachelor of Science - Human Services/Social Work
Henderson State University
Skills
- Event planning
- Public health education
- Project Management
- Good computer skills and a solid knowledge of Microsoft Office and Salesforce
- Community Outreach
- Data entry
- Oral and written communication
- Teamwork and collaboration
Accomplishments
- Medical Terminology 101 online course completed certificate 09/19
- Barnett International: Clinical Research Training & Consulting completed 10 week/30 hour course for Clinical Research Associate/Clinical Research Coordinator. Certificate of program completion September 2018
- ACTIVE: Insurance license with the state of Ohio. Lines of Authority: Property, Casualty, Life, Health & Accident
Timeline
Community Outreach Specialist
Leukemia & Lymphoma Society
01.2023 - Current
Managing General Consultant
Dedicated Senior Medical Center
11.2022 - 01.2023
Site Coordinator
WCG Threewire
09.2022 - 01.2023
Outreach Executive
Oak Street Health
10.2021 - 10.2022
Insurance Agent
Family First Life
01.2020 - 10.2021
Clinical Research Associate
Catalyst Clinical Resourcing
10.2016 - 12.2019
Master of Science - Health Care Administration
Colorado Technical University
CRA/CRC cerfificate of program completion - Clinical Research
Barnett International
Bachelor of Science - Human Services/Social Work
Henderson State University