Benjamin Fontano
Sparks,NV
Summary
Driven professional with a proven track record at In-N-Out Burger, enhancing customer satisfaction through meticulous issue resolution and service excellence. Mastered first responder skills as a Lifeguard with the City of Sparks, ensuring guest safety and delivering superior customer service. Skilled in time management and computer applications, adept at learning quickly and exceeding employer expectations.
Overview
2
2
years of professional experience
Work History
In-n-out Associate
In-N-Out Burger
Sparks, NV
11.2023 - 07.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Inventory Management, Food preparation, Taking orders, and Cleaning and Maintaining a Clean Work Environment
Lifeguard
City of Sparks
Sparks, NV
05.2022 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
N/A - High School Diploma
Edward C. Reed High School
Sparks, NVSkills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
Timeline
In-n-out Associate
In-N-Out Burger
11.2023 - 07.2024
Lifeguard
City of Sparks
05.2022 - 09.2023
N/A - High School Diploma
Edward C. Reed High School