Microsoft Office Suite
Benjamin Frederick
Kansas City,MO
Summary
Articulate and enthusiastic young professional with history of success achieving customer satisfaction and retention through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences.
Overview
2
2
Languages
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Manufacturing Technician
Wabtec Locomotive Services
Kansas City, MO
11.2018 - 04.2021
- Responsible for testing and troubleshooting locomotive traction motors for functionality and quality.
- Communicate and cooperate effectively with team members in order to meet production goals.
- Developed and maintained effective working relationships.
Cashier
Dairy Queen
Kansas City, MO, MO
02.2017 - 05.2018
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Mentored new team members on POS system operation and customer service strategies.
- Increased sales by offering advice on purchases and promoting additional products.
Subcontractor
DJF Enterprises
Liberty, MO
01.2014 - 05.2018
- Worked closely with general contractor to successfully complete projects within anticipated deadlines.
- Worked closely with customers in order to ascertain specifics of project.
- Performed quality work and maintained a professional attitude in order to maintain customer base.
Education
High School Diploma -
Liberty High School
Liberty, MO 09.2013 - 05.2018
Associate of Arts - Business
Eastern Gateway Community College
Steubenville, Ohio 04.2021 - Current
Skills
Interpersonal Communication
Software
Google Suite
HTML, CSS, Wordpress
Adobe Photoshop and Illustrator
Timeline
Associate of Arts - Business
Eastern Gateway Community College
04.2021 - Current
Manufacturing Technician
Wabtec Locomotive Services
11.2018 - 04.2021
Cashier
Dairy Queen
02.2017 - 05.2018
Subcontractor
DJF Enterprises
01.2014 - 05.2018
High School Diploma -
Liberty High School
09.2013 - 05.2018
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