Benjamin French
Orlando,FL
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
New York Life Insurance Co
Tampa, FL
01.2024 - 05.2024
- Developed positive relationships with customers through friendly interactions.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
- Managed banking operations, facilitated loan transactions, and oversaw customer account maintenance.
- Assisted customers in selecting appropriate life insurance policies based on their individual needs.
Sales Floor Associate
Watch Station International
Orlando, FL
11.2022 - 08.2023
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Operated cash register to process customer purchases accurately and efficiently.
- Ensured adherence to both customer satisfaction standards and company sales goals
- Monitored stock levels of spare parts and tools used in repairing and servicing watches.
Education
High School Diploma -
University of Central Florida
Orlando, FL05-2026
Skills
- Inbound and Outbound Calling
- Critical Thinking
- Product Sales
- Multi-Task Management
- Positive and professional
- Customer consulting
- Microsoft Outlook
- Product Knowledge
Timeline
Customer Service Representative
New York Life Insurance Co
01.2024 - 05.2024
Sales Floor Associate
Watch Station International
11.2022 - 08.2023
High School Diploma -
University of Central Florida
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