Benjamin Garcia
Glendora,CA
Summary
Shift Leader with proven success in executing new initiatives and enhancing workplace culture aligned with organizational mission and values. Expertise in evaluating operations for safety concerns and implementing effective strategies to achieve performance targets. Strong focus on team collaboration and operational efficiency.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Custody Shift Supervisor
City of Glendale
Glendale, CA
09.2007 - Current
- Supervised daily operations of city services to ensure regulatory compliance.
- Coordinated team schedules to optimize staff coverage during peak hours.
- Conducted performance evaluations and provided constructive feedback to enhance team development.
- Resolved staff conflicts to promote a positive work environment.
- Performed cash handling duties, including counting money and preparing bank deposits.
- Assigned tasks based on team members' strengths and skill sets.
- Addressed shift issues proactively to maintain operational efficiency.
- Assisted upper management with operations to meet service and quality standards.
Custody Officer
City of Glendale
Glendale, CA
09.2000 - 09.2007
- Maintained order by supervising inmate activities and conducting regular facility inspections.
- Ensured safety and compliance through efficient management of intake and release processes.
- Trained staff on procedures, policies, and emergency protocols for seamless operations.
- Monitored surveillance systems to enhance security oversight of facility operations.
- Implemented searches of inmates, cells, and visitors to ensure regulation adherence.
- Developed detailed reports and maintained records of inmate activities and incidents.
- Executed effective communication in interactions with inmates and staff members.
- Conducted headcounts of inmates within assigned cell block.
Jailer
City of Monterey Park
City Of Monterey Park, CA
06.1999 - 09.2000
- Supervised inmate activities and ensured safety in detention facilities.
- Conducted regular security checks and monitored inmate behavior throughout shifts.
- Managed intake processes for new inmates, including documentation and orientation.
- Issued clothing, bedding, and other authorized items to inmates.
- Responded promptly to emergency situations in a professional manner, using appropriate force if needed.
- Managed inventory and distribution of jail supplies, including meals, clothing, and bedding.
Reserve Police Officer
City of Glendale
Glendale, CA
07.1995 - 07.1998
- Patrolled designated areas to maintain community safety and order.
- Responded promptly to emergency calls, delivering immediate assistance.
- Assisted in managing traffic during special events and emergencies.
- Prepared comprehensive reports on incidents and activities for accurate record-keeping.
- Engaged with citizens to foster trust and enhance community relations.
- Participated in training programs to strengthen law enforcement skills and knowledge.
- Interviewed witnesses for criminal investigations, ensuring thorough documentation of relevant details.
- Interacted with citizens on duty to provide assistance and address questions about police operations.
Education
Corrections
Riverside Corrections Academy
Riverside, CA01-2001
Criminal Justice
LASD Reserve Police Academy
Whittier, CA09-1995
High School Diploma -
Glendora High School
Glendora, CA06-1992
Some College (No Degree) - Criminal Justice
Citrus College
Glendora, CASkills
- Regulatory compliance
- Employee training
- Performance evaluation
- Conflict resolution
- Cash handling
- Schedule coordination
Affiliations
- Golfer
- Sports enthusiast
- Concert goer
- Movie Warcher
Accomplishments
- Ethics in the community award
- Multiple Sportsmanship Awards Little League coach
Certification
- Standards in Corrections Administrator
- Forensics and Livescan Administrator
- Web CCHRS Coordinator
Timeline
Custody Shift Supervisor
City of Glendale
09.2007 - Current
Custody Officer
City of Glendale
09.2000 - 09.2007
Jailer
City of Monterey Park
06.1999 - 09.2000
Reserve Police Officer
City of Glendale
07.1995 - 07.1998
Corrections
Riverside Corrections Academy
Criminal Justice
LASD Reserve Police Academy
High School Diploma -
Glendora High School
Some College (No Degree) - Criminal Justice
Citrus College