Adaptable and efficient professional with experience in customer service and retail sales. Recognized for effective conflict resolution and time management skills, contributing to an improved customer experience and team success.
Overview
4
4
years of professional experience
Work History
CSR, Sales
Dominos's Pizza
Iowa City
09.2025 - Current
Assisted customers with order placement and menu selection.
Managed customer inquiries and resolved complaints effectively.
Prepared the store for the dinner rush.
Maintained cleanliness and organization of dining and service areas.
Handled cash transactions and processed credit card payments.
Front End Associate/ Delivery Driver
Wester Drug
Muscatine
09.2021 - 08.2025
Delivered packages and goods to customers in a timely and efficient manner.
Provided excellent customer service by addressing inquiries and concerns promptly and professionally.
Achieved XX% increase in upselling by effectively promoting additional products or services to customers.
Greeted and assisted customers in a friendly and professional manner at the front desk.
Collaborated with team members to achieve daily sales targets and meet performance goals.
Grounds Maintenance Crew
Geneva Golf and Country Club
Muscatine
05.2024 - 08.2024
Collaborated with team members to plan daily work assignments based on priority levels set by the supervisor.
Ensured compliance with all safety regulations while operating machinery or handling chemicals.
Responded promptly to requests from management regarding special projects or additional maintenance needs outside of regular duties.