BENJAMIN GORDON
Columbus,OH
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinic Coordinator
Nationwide Childrens Hospital
04.2023 - Current
- Coordinates unit communications, clinic workflows, and environmental activities in the clinic
- Assists with office administration related tasks and completion of paperwork
- Reviewing intake packets
- Assists in the scoring and processing of behavioral assessments
- Answers phones, assists in scheduling and rescheduling patient appointments, processes incoming faxes
- Assists in emergency situations, initiates emergency calls when needed or directed and verifies appointments in inclement weather conditions
- Maintains a clean, safe patient care area and clinic environment
- Cleans, orders, and stocks clerical, educational, and clinical supplies
- Conduct audits and document results to ensure compliance with regulatory standards
EDI Enrollment Analyst
Olive AI
06.2022 - 02.2023
- Analyzing, synthesizing, and interpreting data to inform client recommendations
- Performing detailed, quantitative analysis in tools like MS Excel
- Addressing enrollment issues in a timely and appropriate manner
- Preparing communication materials, status reports and project deliverables in collaboration with other team members
- Presenting deliverables and information to client stakeholders
Unit Coordinator
Nationwide Children's Hospital
03.2021 - 05.2022
- Prepare and maintain the patient medical records
- Perform monitoring of patient charts for required signatures, general consents, patient care orders, etc.
- Maintain a clean, safe patient care, and unit environment
- Monitor and maintain unit as required by regulatory agencies and document appropriately
- Effectively establish therapeutic relationships with patients and families on the unit
- Leading education on symptom management, including relaxation techniques, anger management, therapeutic goal-setting, problem solving, coping skills, etc
- Assists with admission & discharge process as directed by unit RN
- Completes unit/room orientation; reinforces information given to patients
- Utilizes therapeutic, trauma Informed intervention techniques before, during, and after the time of crisis to support safe patient de-escalation
Mental Health Specialist
Nationwide Children's Hospital
09.2019 - 03.2021
- Participates with the interdisciplinary team in specialized patient care. Cares for patient assignment as delegated.
- Effectively establishes therapeutic relationships with patients and families on the unit including but not limited to effective communication and education.
- Provides trauma-informed care, utilizes positive reinforcement and operates within a therapeutic relationship, maintains staff and patient safety through de-escalation, limit setting, and physical interventions
- Collaborates with other healthcare professionals to develop treatment plans.
- Acts as a resource to unit staff regarding diagnoses, behavior plans, relationship based care, protective equipment, crisis management.
Supply Chain Technician
OhioHealth Doctors Hospital
03.2019 - 09.2019
- Requisitioned stock to meet demanded inventory levels.
- Reviewed and verified quantities of supply received
- Posted supply status and receipt information to update activity register.
- Acted as receiving agent in verifying delivered goods
Unit Coordinator
OhioHealth O'Bleness Hospital
05.2017 - 03.2019
- Direct patient care
- Coordinated internal and external patient transfers
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
Qualified Mental Health Specialist
Hopewell Health Centers
05.2016 - 03.2019
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
Skills
- Patient care coordination
- Appointment scheduling
- Medical terminology
- HIPAA compliance
- Healthcare administration
- Monitoring vital signs
Certification
- Basic Life Support
- CPR
Timeline
Clinic Coordinator
Nationwide Childrens Hospital
04.2023 - Current
EDI Enrollment Analyst
Olive AI
06.2022 - 02.2023
Unit Coordinator
Nationwide Children's Hospital
03.2021 - 05.2022
Mental Health Specialist
Nationwide Children's Hospital
09.2019 - 03.2021
Supply Chain Technician
OhioHealth Doctors Hospital
03.2019 - 09.2019
Unit Coordinator
OhioHealth O'Bleness Hospital
05.2017 - 03.2019
Qualified Mental Health Specialist
Hopewell Health Centers
05.2016 - 03.2019