Benjamin Goyette
Allendale,MI
Summary
Well driven and devoted to the job at hand. Effective leader and problem solver with experience in high stress situations. Willing to do whatever possible to help the team no matter the job.
Overview
1
1
year of professional experience
Work History
Manager
Jets Pizza
09.2024 - Current
- Managed and motivated employees to be productive and to stay engaged with the task at hand.
- Worked on a strict time and managed sales very well.
- Maintained professional, organized, and safe environment for employees.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Stadium Operations Intern
Battle Creek Battle Jacks
05.2024 - 08.2024
- Supported ticketing processes, resulting in smooth entry experiences for guests at various events.
- Streamlined communication between departments, ensuring timely updates on stadium operations tasks.
- Utilized strong organizational skills to manage schedules for part-time employees, ensuring adequate coverage for all events held at the stadium.
- Assisted in the execution of successful events by supporting and operations planning.
- Boosted fan experience through effective crowd management and coordination with event staff.
Education
Bachelor of Science - Sport Management
Grand Valley State University
Allendale, MI05-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Operations management
Timeline
Manager
Jets Pizza
09.2024 - Current
Stadium Operations Intern
Battle Creek Battle Jacks
05.2024 - 08.2024
Bachelor of Science - Sport Management
Grand Valley State University
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