Benjamin Green
Ringgold,LA
Summary
Results-driven operations manager with a proven track record in enhancing workflow efficiency, implementing cost-saving measures, and improving customer satisfaction. Expertise in client relationship management positions for impactful contributions.
Overview
13
13
years of professional experience
Work History
Owner/Operator
GTC Controllers
Ringgold, LA
01.2025 - Current
- Managed daily operations, ensuring efficient workflow and adherence to company standards.
- Developed strategic partnerships with suppliers to optimize inventory management processes.
- Implemented cost-saving measures that improved overall profitability and resource allocation.
- Enhanced customer satisfaction through personalized service initiatives and feedback mechanisms.
- Diagnosed and repaired electronic devices to restore functionality and ensure customer satisfaction.
- Developed standard operating procedures for efficient repairs, reducing rework and improving accuracy.
- Reduced repair time for complex issues by implementing effective troubleshooting techniques.
Service Technician
Trinity Surface Solutions
Shreveport, LA
09.2021 - Current
- Diagnosed and repaired surface preparation equipment to ensure optimal performance.
- Conducted routine maintenance on machinery, enhancing reliability and reducing downtime.
- Collaborated with team members to implement process improvements, increasing operational efficiency.
- Trained junior technicians on equipment handling and safety protocols, fostering skill development.
- Coordinated daily scheduling for multiple departments, optimizing resource allocation and workflow efficiency.
- Resolved customer inquiries and complaints effectively through various communication channels.
Paint Crew Member
Weinshimer Painting
Bossier City, LA
01.2019 - 09.2021
- Operated painting equipment and tools to ensure high-quality finishes on various surfaces.
- Prepared surfaces by scraping, sanding, and cleaning to promote paint adhesion and longevity.
- Applied paint using brushes, rollers, and sprayers for consistent coverage and professional appearance.
- Collaborated with team members to meet project deadlines while maintaining safety protocols and standards.
- Inspected completed work for quality assurance, addressing any deficiencies before final walkthroughs with clients.
- Recommended improvements to workflow processes, enhancing efficiency in material usage and job completion times.
Contractor
Self Employed
Shreveport, LA
01.2013 - 12.2018
- Managed project timelines and deliverables to ensure client satisfaction.
- Developed customized solutions based on client needs and specifications.
- Coordinated with subcontractors to streamline workflows and enhance efficiency.
- Implemented quality control measures to maintain high standards in all projects.
- Developed and implemented financial strategies to optimize resource allocation and improve profitability.
- Managed cash flow forecasting, ensuring liquidity for ongoing business operations and investments.
Education
AAS Software Development
Bossier Parish Community Collage
Bossier City, LA05-2027
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Financial analysis
- Client relationship management
- Strong work ethic
Timeline
Owner/Operator
GTC Controllers
01.2025 - Current
Service Technician
Trinity Surface Solutions
09.2021 - Current
Paint Crew Member
Weinshimer Painting
01.2019 - 09.2021
Contractor
Self Employed
01.2013 - 12.2018
AAS Software Development
Bossier Parish Community Collage