Benjamin Gregory
Opelika
Summary
IT Support Technician with experience supporting enterprise and multi-site environments, including Active Directory, Microsoft 365, and network infrastructure. Proven ability to troubleshoot complex issues and maintain reliable systems across distributed networks. Currently pursuing Network+ with a long-term focus on infrastructure and security.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT & Security Consultant
Lovelady Center
10.2025 - 11.2025
- Assessed existing IT infrastructure and identified potential security risks
- Deployed and optimized surveillance and access control systems
- Improved system reliability and monitoring for safety compliance
- Provided basic security awareness training to staff
IT Support Specialist
GDH Consultants
07.2024 - 10.2025
- Managed IT infrastructure for office and 30+ distributed rental properties
- Designed and deployed network environments using routers, switches, and access points
- Configured VLAN-based networks supporting multi-unit buildings and remote sites
- Installed and maintained wired and wireless networks across multiple locations
- Diagnosed and resolved network connectivity, hardware, and system issues
- Provided both remote and on-site support for business operations
IT Support Co-Op
Brasfield & Gorrie
07.2023 - 06.2024
- Supported enterprise users in a large-scale Active Directory environment
- Provisioned user accounts and managed devices through Microsoft 365 Admin Portal
- Assisted with deployment and imaging of Windows systems across multiple departments
- Troubleshot hardware, software, and network issues for end users
- Managed IT inventory and tracked asset lifecycle across hundreds of devices
- Contributed to company-wide Windows 10 → Windows 11 upgrade initiative
Education
Information Science & Cybersecurity Management
University of Alabama At Birmingham
Birmingham, AL05-2028
Skills
- Active Directory & Microsoft 365 Administration
- Network Setup (VLANs, Routers, Access Points)
- Windows, macOS, Linux Support
- Hardware & Software Troubleshooting
- Endpoint Deployment & Imaging
- Inventory & Asset Management
Certification
CompTIA A+ (2026-2029)
CompTIA Network+ (In Progress)
Timeline
IT & Security Consultant
Lovelady Center
10.2025 - 11.2025
IT Support Specialist
GDH Consultants
07.2024 - 10.2025
IT Support Co-Op
Brasfield & Gorrie
07.2023 - 06.2024
Information Science & Cybersecurity Management
University of Alabama At Birmingham