Benjamin Guerrero
Arlington Heights ,IL
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learning new information as quickly as I can. Skilled in helping others and getting what needs to be done, finished. Skilled in computer work and or can learn quickly about the programs. Reliable and dependable
Overview
10
10
years of professional experience
Work History
Front Desk Supervisor
Best Western
Elk Grove Village, Illinois
06.2017 - 07.2025
- Trained and mentored new front desk staff on customer service practices.
- Coordinated guest check-ins and check-outs to ensure smooth transitions.
- Supervised front desk operations and maintained daily workflow efficiency.
- Processed payments, cashiering duties and credit card transactions accurately.
Cashier Supervisor
Rosati's Authentic Chicago Pizza
Elk Grove Village, IL
05.2015 - 07.2017
- Processed customer transactions quickly, ensuring smooth flow during peak hours.
- Handled cash and credit payments with precision, contributing to accurate financial reporting.
- Provided exceptional customer service to enhance dining experience.
- Worked with the kitchen staff on preparing food and cleaning restaurant
- Closed store and coordinated with delivery drivers for cash management and order fulfillment.
Education
Elk Grove High School
Elk Grove Village, ILSome College (No Degree) - Business
William Rainey Harper College
Palatine, ILSkills
- Front desk operations
- Customer service training
- Payment processing
- Conflict resolution
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Front Desk Supervisor
Best Western
06.2017 - 07.2025
Cashier Supervisor
Rosati's Authentic Chicago Pizza
05.2015 - 07.2017
Elk Grove High School
Some College (No Degree) - Business
William Rainey Harper College