Benjamin Halifko
Bordentown
Summary
Inside Sales Representative accomplished at cultivating productive customer relations and building loyalty with exceptional service and product offerings. Adaptable and conceptual learner in possession of remarkable communication skills adept at uncovering customer needs and matching them with company offerings.
Overview
11
11
years of professional experience
Work History
Sales Operations Coordinator
Allentown, LLC
07.2022 - 06.2025
- Identified areas for improvement within the sales process, driving continuous optimization initiatives.
- Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
- Maintained detailed records of all client interactions, ensuring consistent service delivery across the organization.
- Coordinated cross-functional projects, ensuring timely completion and alignment with company goals.
Inside Sales Representative
MRC Global
01.2022 - Current
- Developed and deepened customer relationships to drive revenue growth.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Inside Sales Representative
Hadco Metal Trading
08.2021 - 01.2022
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Managed and recorded leads from outbound telephone marketing.
- Answered customers' questions regarding products, prices and availability
- Used digital methods and traditional telephone approaches to generate sales leads.
- Created and updated customer accounts with relevant information.
Assembler/Production Operator
Trane Technologies
12.2020 - 08.2021
- Completed unit assemblies and subassemblies with hand and power tools.
- Disassembled, reassembled and corrected changeover.
- Recognized and reported defective material and equipment to shift supervisor.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Strictly followed all safety measures and protocols.
Outside Sales Representative
MRC Global
04.2016 - 05.2020
- Presented information to customers, peers and all levels of management.
- Negotiated prices and terms of sales.
- Contributed ideas and offered feedback at monthly sales meetings.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Quoted prices, delivery terms and other bid specifications.
- Communicated effectively with range of industrial plants, natural gas utilities, liquid terminals, energy transmission facilities and refinery professionals to promote company PVF product catalog
- Worked directly with manufacturers to showcase product features to customers.
Inside Sales Representative
MRC Global
05.2014 - 04.2016
- Developed and deepened customer relationships to drive revenue growth.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Education
Bachelor of Arts -
Arizona State University
Tempe, AZ05.2012
Skills
- Superior organizational skills
- Energetic and driven
- Sales Closing
- Revenue and Profit Maximization
- Lead Generation
- Client account management
- Upselling techniques
- Territory networking
- Tech-savvy
- Customer focused-service
Timeline
Sales Operations Coordinator
Allentown, LLC
07.2022 - 06.2025
Inside Sales Representative
MRC Global
01.2022 - Current
Inside Sales Representative
Hadco Metal Trading
08.2021 - 01.2022
Assembler/Production Operator
Trane Technologies
12.2020 - 08.2021
Outside Sales Representative
MRC Global
04.2016 - 05.2020
Inside Sales Representative
MRC Global
05.2014 - 04.2016
Bachelor of Arts -
Arizona State University