Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Hamilton

Reidsville,NC

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

18
18
years of professional experience

Work History

Route Sales Supervisor

Pet Dairy
Winston-Salem, NC
02.2014 - 06.2022
  • Increased company profit 15% by meeting and exceeding sales goals.
  • Coached l new employees on company standards.
  • Scheduled route salesman and routes.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Facilitated change management activities for department and staff of 24 individuals.

Route Relief Driver

Pet Dairy
Burlington, NC
05.2004 - 03.2014
  • Provided experienced leadership to recommend best practices for product placement, and product quantities to maximize sales.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Trained 10 new Route Sales Professionals.
  • In absence of branch management answered customer calls and resolved complaints and concerns.

Education

Bachelor of Science - Criminal Justice

Appalachian State University
Boone, NC
05.1993

High School Diploma -

John M Morehead High School
Eden, NC
1988

Skills

  • Customer Complaint Resolution
  • Sales Program Coordination
  • Contractual Compliance
  • Team Recruiting and Onboarding
  • Effective Customer Communication
  • Budgeting and Expenditures
  • Route Planning
  • Constructive Feedback
  • Revenue Growth
  • Employee Retention
  • Customer Order Management

Timeline

Route Sales Supervisor

Pet Dairy
02.2014 - 06.2022

Route Relief Driver

Pet Dairy
05.2004 - 03.2014

Bachelor of Science - Criminal Justice

Appalachian State University

High School Diploma -

John M Morehead High School

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Benjamin Hamilton