Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
UPS STORE
09.2022 - Current
Tasked with effectively aiding to customers' needs and delivering excellent customer service
Responsible for package tracking, navigating email, printing/copier usage and package processing.
Head Varsity Golf Coach
Ottawa Hills High School
03.2022 - Current
In charge of teaching the game of golf
Responsible for organizing practices, transporting athletes to matches, keeping in contact with athletes, parents, and Ottawa Hills athletic director.
Independent Insurance Agent
Aflac
Grand Rapids, MI
01.2023 - 12.2023
Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
Sought out new clients and developed clientele by networking to find new customers.
Explained coverage options to potential policyholders, answering questions or concerns.
Club Repair Technician
Maple Hill Golf
Grandville
05.2011
In charge of repairing broken clubs
Responsible for ordering supplies, as well as completing customer’s orders on time.
Education
B.A. in Criminal Justice -
Olivet College
05.2016
Skills
Customer Service
Adaptive Team Player
Positive and Professional
Punctual
Accomplishments
Past Captain of The Olivet College Men’s Golf Team
Recipient of the MIAA Sportsmanship Award in Golf
References
Jason Sanchez, General Manager, Maple Hill Golf, Jasons@maplehillgc.com
Mike Michaud, High School Math Teacher, Lowell High School, Mmichaud@gmail.com
Lonnie Spencer, Former Men’s Golf Coach, Olivet College, Lonnie.spencer06@gmail.com