Benjamin Hoppe
Speedway Gas Station
Cottage Grove,Minnesota
13
years of professional experience
Results-driven professional with extensive experience in retail operations. Skilled in problem-solving, time management, and effective communication, contributing to improved customer satisfaction and streamlined inventory processes.
Work History
Assistant Store Manager
3 Years 4 Months- Supervised daily store operations, ensuring compliance with company policies and safety standards.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management systems to enhance stock accuracy and reduce waste.
- Analyzed sales data to identify trends, optimizing product placement for increased visibility.
Customer Service Representative
4 Years- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of store environment for optimal customer experience.
- Trained new staff on customer service protocols and operational procedures.
Active Duty Sailor
6 Years- Assisted and facilitated Air Force Joint Inspections and loading of mission essential equipment in support of 4 deployments.
- Mentored junior personnel in naval protocols, fostering professional development and enhancing team cohesion.
- Facilitated effective communication among shipmates by serving as a reliable source of information regarding schedules, assignments, and duties.
- Displayed an exceptional degree of dedication purchasing, preparing and serving meals ensuring 206 personnel had the necessary nutrition for supporting the daily Flight schedule.
- Consistently demonstrated exemplary professionalism in the performance of demanding duties.
Education
High School Diploma
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Time management
Inventory control
Store organization
Staff supervision
Stock management
Operating forklifts
Cleaning and sanitizing
Timeline
Assistant Store Manager
Speedway Gas Station
04.2023 - CurrentRead More
Customer Service Representative
Speedway Gas Station
04.2019 - 04.2023Read More
Active Duty Sailor
US Navy
02.2013 - 02.2019Read More
Park Senior High School
High School Diploma
Read More