Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Horner

Kenton,Ohio

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Skilled employee known for making best decisions regarding appropriate solutions. Committed Crew Leader delivering quality service and maintaining high levels of satisfaction.

Overview

9
9
years of professional experience

Work History

Crew Leader

Wendys International
01.2017 - Current
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Established positive relationships with customers and colleagues through high standards of customer service.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Developed and implemented process improvements to increase productivity.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.

Cart Pusher

Walmart
07.2014 - 08.2016
  • Gathered shopping carts and maintained organized cart storage at store entrance.
  • Collected carts left in parking areas and returned to retail stores.
  • Offered carts to patrons.

Education

High School Diploma -

Kenton High School
Kenton, OH
02.2016

Skills

  • Creative Solutions
  • Corporate Regulations
  • Work Site Preparation
  • Supply Management

Timeline

Crew Leader

Wendys International
01.2017 - Current

Cart Pusher

Walmart
07.2014 - 08.2016

High School Diploma -

Kenton High School

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Benjamin Horner