Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Ronald Good

Farmersville,TX

Summary

Versatile Crew Leader with experience directing others, managing tasks and monitoring work areas. Reputation for staying calm and poised even in stressful circumstances. Offering exemplary interpersonal and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level data positions. Ready to help team achieve company goals.

Overview

5
years of professional experience
1
Certification

Work History

City Of Dallas

Crew Leader
01.2023 - Current

Job overview

  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored 7 members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.

City Of Frisco

Maintenance Worker
05.2022 - 01.2023

Job overview

  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Used inspection, troubleshooting and repair abilities to quickly clear mechanical issues with heavy equipment.
  • Operated range of heavy equipment on regular basis with advanced skill.

UNT

Groundskeeper
09.2021 - 05.2022

Job overview

  • Maintained routine landscaping for 8 fields with schedules to boost lawn health.
  • Repaired ground structures regularly, sticking to schedules and meeting facility needs.
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Assisted with irrigation system maintenance and repair.
  • Developed and maintained courteous and effective working relationships.

Milliman

Business Services Specialist
12.2020 - 09.2021

Job overview

  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended solutions to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Managed 2 personal accounts for highly important personnel.

City Of Farmers Branch

Crew Leader
08.2020 - 12.2020

Job overview

  • Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.
  • Communicated effectively with upper management, team members and customers to keep everyone informed.
  • Supervised crew of 5 employees in general maintenance and asphalt patching.
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.

City Of Murphy

Maintenance Worker
01.2018 - 08.2020

Job overview

  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Participated in seminars to better understand natural pest control products.
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results.
  • Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.

Education

Southern New Hampshire University
Manchester, NH

Associate of Applied Science from Data Analytics
10.2024

Heritage High School
Frisco, TX

High School Diploma
12.2015

Skills

  • Company Quality Standards
  • Safety Procedures
  • Maintenance Documentation
  • Creative Solutions
  • Adaptable and Flexible
  • Microsoft Office Suite
  • Strong Communication and Interpersonal Skills

Certification

CDL Class A

Pesticides Application

Aquatic Restoration Cert.

Safety and Traffic Control Cert.

Defensive Driving Cert.

Irrigation Technician Cert.


Languages

Spanish
Limited Working

Timeline

Crew Leader

City Of Dallas
01.2023 - Current

Maintenance Worker

City Of Frisco
05.2022 - 01.2023

Groundskeeper

UNT
09.2021 - 05.2022

Business Services Specialist

Milliman
12.2020 - 09.2021

Crew Leader

City Of Farmers Branch
08.2020 - 12.2020

Maintenance Worker

City Of Murphy
01.2018 - 08.2020

Southern New Hampshire University

Associate of Applied Science from Data Analytics

Heritage High School

High School Diploma
Ronald Good